Assigns a specific agent to handle a selected conversation.

Adds a specific tag to a conversation to help you organize and categorize it more easily.

Adds a new customer to your account.

Adds a new tag to a conversation, helping you organize and categorize your chats.

Removes a specific tag from a conversation.

Retrieves a list of all agents in your account.

Fetches a complete list of conversation tags available on your platform.

Retrieves details about a specific conversation tag.

Sends a pre-designed WhatsApp message template to any recipient you choose.

Updates the status of a conversation to help you keep track of its progress.

Sets how the conversation responds by choosing the answer mode for your chat.

Updates the information for an existing customer.

Starts a workflow whenever a new conversation begins.

Triggers whenever a new message is processed or managed, so you can take action as soon as a message is handled.