--- title: PagerDuty slug: pagerduty description: How to integrate PagerDuty with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_pagerduty.png createdAt: 2025-02-03T13:29:04.395Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/pagerduty.png" alt="PagerDuty logo" caption size="50" width="512" height="512"} | PagerDuty is an incident management platform for IT teams, enabling real-time alerts, on-call scheduling, and automated incident response. Integrating PagerDuty with Make.com allows users to automate alert notifications, manage incidents, and synchronize on-call schedules across their workflows. | | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official PagerDuty documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [PagerDuty](https://www.pagerduty.com/contact-us/) directly. ::: # Requirements To use the PagerDuty app in Make, you must have an active PagerDuty account and an API key, [create your account on PagerDuty](https://www.pagerduty.com). For subscription, refer to the [PagerDuty pricing page](https://www.pagerduty.com). # Connect PagerDuty and Make To get started, you must first create a connection between PagerDuty and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your OAuth2 credentials in your PagerDuty account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your OAuth2 credentials in your PagerDuty account Before you create the connection in Make, you should first obtain your **OAuth2 credentials** in your PagerDuty account. To obtain your **OAuth2 credentials **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to the** Integrations menu** at the top of the screen. ::: :::WorkflowBlockItem Click** App Registration** in the** Developer Tools column**. ::: :::WorkflowBlockItem Click the button to** add a new app**. ::: :::WorkflowBlockItem Enter your application name and description. ::: :::WorkflowBlockItem Select** OAuth 2.0** and click Next. ::: :::WorkflowBlockItem If prompted, enter the** callback URI**: `https://www.integromat.com/oauth/cb/pagerduty2` ::: :::WorkflowBlockItem Select the desired** scopes** for your application. ::: :::WorkflowBlockItem Click the** Register App button**. ::: :::WorkflowBlockItem Click** Download JSON** when the** OAuth 2.0** Client Information modal appears. ::: :::WorkflowBlockItem Copy the** Client ID** displayed on screen. ![](https://make-cxp-documentation.ams3.cdn.digitaloceanspaces.com/apps-center-screenshots/pagerduty_OAuth2) ::: :::WorkflowBlockItem Copy the** Client secret** displayed on screen. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://www.pagerduty.com/blog/community/build-sophisticated-apps-for-your-pagerduty-environment-using-oauth-2-0-and-api-scopes/) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the PagerDuty module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your PagerDuty account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # PagerDuty modules After connecting to the PagerDuty app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Create an Event Creates a new event associated with the given incident key. ::: :::ExpandableHeading ### Get an Incident Retrieves and displays comprehensive details about a specific incident. ::: :::ExpandableHeading ### List On-Call Users Retrieves the contact details of the user currently assigned to be on call for a specified schedule. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized account. ::: :::ExpandableHeading ### Update an Incident Modifies the details of an existing incident. ::: :::ExpandableHeading ### Watch Incidents DEPRECATED Triggers when a new incident is reported or when the status of an existing incident is updated. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # PagerDuty resources You can have access to more resources related to this app on the following links - [PagerDuty topics on Make community](https://community.make.com/search?q=PagerDuty) - [PagerDuty website](https://www.pagerduty.com) - [PagerDuty API documentation](https://developer.pagerduty.com/api-reference/e65c5833eeb07-pager-duty-api) - [PagerDuty page on make](https://www.make.com/en/integrations/pagerduty) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::