IT and Development
PagerDuty
11 min
pagerduty is an incident management platform for it teams, enabling real time alerts, on call scheduling, and automated incident response integrating pagerduty with make com allows users to automate alert notifications, manage incidents, and synchronize on call schedules across their workflows this is ai generated content based on official pagerduty documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www pagerduty com/contact us/ directly requirements to use the pagerduty app in make, you must have an active pagerduty account and an api key, https //www pagerduty com for subscription, refer to the https //www pagerduty com connect pagerduty and {{product name}} to get started, you must first create a connection between pagerduty and {{product name}} , allowing the two services to communicate obtain your oauth2 credentials in your pagerduty account create the connection in make obtain your oauth2 credentials in your pagerduty account before you create the connection in {{product name}} , you should first obtain your oauth2 credentials in your pagerduty account to obtain your oauth2 credentials navigate to the integrations menu at the top of the screen click app registration in the developer tools column click the button to add a new app enter your application name and description select oauth 2 0 and click next if prompted, enter the callback uri https //www integromat com/oauth/cb/pagerduty2 select the desired scopes for your application click the register app button click download json when the oauth 2 0 client information modal appears copy the client id displayed on screen copy the client secret displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //www pagerduty com/blog/community/build sophisticated apps for your pagerduty environment using oauth 2 0 and api scopes/ create the connection in {{product name}} https //www make com/en/register , add the pagerduty module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your pagerduty account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page pagerduty modules after connecting to the pagerduty app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create an event creates a new event associated with the given incident key get an incident retrieves and displays comprehensive details about a specific incident list on call users retrieves the contact details of the user currently assigned to be on call for a specified schedule make an api call executes a custom api request to the connected service using your authorized account update an incident modifies the details of an existing incident watch incidents deprecated triggers when a new incident is reported or when the status of an existing incident is updated templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} pagerduty resources you can have access to more resources related to this app on the following links https //community make com/search?q=pagerduty https //www pagerduty com https //developer pagerduty com/api reference/e65c5833eeb07 pager duty api https //www make com/en/integrations/pagerduty