--- title: Order Desk slug: order-desk description: How to integrate Order Desk with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_order-desk.png docTags: createdAt: 2025-02-03T13:28:18.713Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/order-desk.png" alt="Order Desk logo" caption size="50" width="512" height="512"} | Order Desk is an order management app that lets users automate order imports, manage fulfillment, and connect with shopping carts and suppliers. Integrating with Make.com enables automated order processing, inventory updates, and streamlined fulfillment workflows across multiple sales channels. | | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Order Desk documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Order Desk](https://apidocs.orderdesk.com/) directly. ::: # Requirements To use the Order Desk app in Make, you must have an active account and generate an API Key from the Store Settings, [create your account on Order Desk](https://www.orderdesk.com). For subscription, refer to the [Order Desk pricing page](https://www.orderdesk.com). # Connect Order Desk and Make To get started, you must first create a connection between Order Desk and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your Basic in your Order Desk account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your Basic in your Order Desk account Before you create the connection in Make, you should first obtain your **Basic** in your Order Desk account. To obtain your **Basic **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to the** Settings** menu in the left sidebar. ::: :::WorkflowBlockItem Click on Store** Settings**. ![](https://make-cxp-documentation.ams3.cdn.digitaloceanspaces.com/apps-center-screenshots/order-desk_Basic) ::: :::WorkflowBlockItem Click on the** API tab**. ::: :::WorkflowBlockItem Copy the** Store ID** displayed on the page. ::: :::WorkflowBlockItem Copy the** API key** displayed on the page. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://help.orderdesk.com/article/27-store-settings) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Order Desk module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Order Desk account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Order Desk modules After connecting to the Order Desk app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Change Orders Folder Transfers selected orders into the designated folder for better organization. ::: :::ExpandableHeading ### Create a Shipment Creates a new shipment order for sending goods or packages. ::: :::ExpandableHeading ### Create an Inventory Item Creates a new item record in your inventory list. ::: :::ExpandableHeading ### Create an Order Creates a new order in your connected application. ::: :::ExpandableHeading ### Create an Order Item Adds a new item to an existing order. ::: :::ExpandableHeading ### Delete a Shipment Permanently removes a specified shipment from your account. ::: :::ExpandableHeading ### Delete an Inventory Item Removes a specified item from your inventory records. ::: :::ExpandableHeading ### Delete an Order Permanently removes a specified order from your system. ::: :::ExpandableHeading ### Delete an Order Item Removes a specific item from an existing order. ::: :::ExpandableHeading ### Get a Shipment Retrieves detailed information about a specific shipment. ::: :::ExpandableHeading ### Get an Inventory Item Fetches detailed information about a specific inventory item. ::: :::ExpandableHeading ### Get an Order Retrieves detailed information about a specific order. ::: :::ExpandableHeading ### Get an Order Item Fetches detailed information about a specific order item. ::: :::ExpandableHeading ### List Order Items Retrieves all items included in a specified order. ::: :::ExpandableHeading ### List Shipments Retrieves all shipment details associated with a particular order. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized credentials. ::: :::ExpandableHeading ### Search Inventory Items Searches your inventory to find specific items based on your criteria. ::: :::ExpandableHeading ### Search Orders Searches for orders based on specified criteria. ::: :::ExpandableHeading ### Update a Shipment Updates the details of an existing shipment. ::: :::ExpandableHeading ### Update an Inventory Item Updates the details of a specific inventory item in your system. ::: :::ExpandableHeading ### Update an Order Updates the details of an existing order. ::: :::ExpandableHeading ### Update an Order Item Updates the details of a specific item within an existing order. ::: :::ExpandableHeading ### Watch New Event Triggers when a specified event takes place in the selected application. ::: :::ExpandableHeading ### Watch Order Folder Changed Triggers when the folder assigned to an order is updated or moved to a different folder. ::: :::ExpandableHeading ### Watch Orders Triggers when a new order is added to Order Desk from an external source. ::: :::ExpandableHeading ### Watch Orders Created Manually Triggers when a new order is manually entered into the system. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Order Desk resources You can have access to more resources related to this app on the following links - [Order Desk topics on Make community](https://community.make.com/search?q=Order%20Desk) - [Order Desk website](https://www.orderdesk.com) - [Order Desk API documentation](https://apidocs.orderdesk.com/) - [Order Desk page on make](https://www.make.com/en/integrations/order-desk) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::