Commerce
OpenPhone
7min
with openphone modules in make, you can monitor and manage the new call information, contacts, text messages, call recordings, and phone numbers in your openphone account to use the openphone modules, you must have a paid openphone account you can create an account at openphone com for subscription information, refer to the openphone pricing page refer to the openphone api documentation for a list of available endpoints connect openphone to make to establish the connection, you must openphone docid mnnnptzzdva99uvvj6wo openphone docid mnnnptzzdva99uvvj6wo obtain your api key in openphone to obtain your api key from your openphone account log in to your openphone account under the workspace settings , navigate to the api tab click generate api key and enter a label for your key copy the api key value shown and store it in a safe place you will use this value in the openphone api key field in make establish the connection with openphone in make to establish the connection in make log in to your make account, add a openphone module to your {{scenario singular lowercase}} , and click create a connection optional in the connection name field, enter a name for the connection in the openphone api key field, enter the api key copied above click save if prompted, authenticate your account and confirm access you have successfully established the connection you can now edit your {{scenario singular lowercase}} and add more penphone api key modules if your connection requires reauthorization at any point, follow the connection renewal steps here https //www make com/en/help/connections/connecting to services html build openphone {{scenario plural}} after connecting the app, you can perform the following actions triggers watch new calls and recordings watch new call summaries watch new call transcripts watch new messages actions create a contact delete a contact get a call summary get a call transcript get a contact get a text message make an api call send a text message (sms) update a contact searches list call recordings list custom fields list phone numbers search calls search text messages