Communication
Quo
9 min
quo is a collaborative business phone system that combines calling, texting, and customer contact management in an ai powered platform for growing teams with the quo app in {{product name}} , you can manage the contacts, messages, calls, and recordings in your quo account requirements to use the quo app in {{product name}} , you must have a quo account for subscription information, refer to the quo pricing page connect quo and {{product name}} to get started, you must first create a connection between quo and {{product name}} , allowing the two services to communicate to create the connection, you need to quo /#obtain your api key in quo quo /#create the connection in obtain your api key in quo before you create the connection in {{product name}} , you should first obtain an api key in your quo account to obtain the api key log in to your quo account navigate to settings > api click generate api key copy the api key value and store it in a safe place you'll use this value in the api key connection field in {{product name}} create the connection in {{product name}} once you have your quo api key, you're ready to create the connection in {{product name}} to create the connection log in to your {{product name}} account, add a quo module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection in the openphone api key field, enter the api key you copied from your quo account click save if prompted, authenticate your account and confirm access you've successfully created the connection and can now use the quo app in your {{scenario plural lowercase}} if you want to make changes to your connection in the future, follow the steps here https //help make com/connect an application#tn2pj set up a quo webhook the quo app has instant modules — webhooks that watch for certain changes in quo and immediately start your {{scenario singular lowercase}} when those changes happen to use these modules, you must set up the webhook in your quo account to set up the webhook add an quo instant module to your {{scenario singular lowercase}} and click create a webhook optional enter a name for the webhook in the webhook name field i n the connection field, select a connection for the webhook if you haven't created an quo connection yet, refer to the quo /#connect quo and click save > copy address to clipboard you'll paste this address in your quo account log in to your quo account navigate to settings > webhooks click create a webhook in the url field, enter your webhook handler url optional in the label field, add a label for identification select event types to monitor click create webhook your webhook is now set up when the selected change occurs in quo, {{product name}} will immediately be notified and start your {{scenario singular lowercase}} quo modules after connecting to the quo app, you can use the following types of modules to build your {{scenario plural lowercase}} triggers watch new calls and recordings watch new call summaries watch new call transcripts watch new messages actions create a contact delete a contact get a call summary get a call transcript get a contact get a text message make an api call send a text message (sms) update a contact search functions list call recordings list custom fields list phone numbers search calls search text messages templates you can look for quo templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} quo resources quo api documentation quo api authentication quo help center quo integration with make