Communication
Omnichat
10 min
omnichat is an omnichannel messaging platform enabling businesses to manage customer conversations across whatsapp, facebook messenger, instagram, and more integration with make com allows users to automate message handling, lead capture, and customer support workflows across multiple messaging channels this is ai generated content based on official omnichat documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www omnichat ai/ directly requirements to use the omnichat app in make, you must have an active account and an api key, https //www omnichat ai/ for subscription, refer to the https //www omnichat ai/ connect omnichat and {{product name}} to get started, you must first create a connection between omnichat and {{product name}} , allowing the two services to communicate obtain your api key in your omnichat account create the connection in make obtain your api key in your omnichat account before you create the connection in {{product name}} , you should first obtain your api key in your omnichat account to obtain your api key navigate to settings in the left menu click integrations click api click the add button in the lower corner enter the required information in the pop up fields click add in the pop up to save the integration copy the api key displayed in the access key field you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //developers omni chat/docs/how to generate and use authentication tokens create the connection in {{product name}} https //www make com/en/register , add the omnichat module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your omnichat account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page omnichat modules after connecting to the omnichat app, you can choose from a list of available modules to build your {{scenario plural lowercase}} creates a contact creates a new contact record in your selected application make an api call executes a custom api request to the connected service using your authorized credentials sends a direct message sends a direct message to a specified user updates a contact updates the details of an existing contact templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} omnichat resources you can have access to more resources related to this app on the following links https //www omnichat ai/ https //documenter getpostman com/view/6268933/uvyyutkg https //www make com/en/integrations/omnichat