--- title: Mytime by Maxmel Tech slug: mytime-826hq0 description: How to integrate Mytime with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_mytime-community.png docTags: createdAt: 2025-12-22T23:10:39.366Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/mytime-community.png" alt caption size="50" width="512" height="512"}

:inlineImage[]{src="https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/JoAJhvSlBlBIvHteHmo_y-20251023-115411.jpeg" alt caption size="46" width="400" height="128"} | MyTime is an appointment scheduling and business management platform for service businesses. Integrating MyTime with Make.com lets users automate appointment bookings, sync customer data, and manage staff schedules directly from their MyTime account. | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Mytime documentation. The content may still contain errors—please verify important information. If you have questions, contact [Mytime](https://www.mytime.com) directly. ::: # How to get support on Mytime Mytime is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https\://f.make.com/r/reachout?app\_name=Mytime\&app\_slug=mytime-community\&app\_unique\_id=mytime-826hq0. # Requirements To use the Mytime app in Make, you must have an active MyTime partner account and obtain a Partner API Key by contacting MyTime Support, [create your account on Mytime.](https://www.mytime.com) # App installation :::hint{type="info"} To install this app, you need Admin, Owner, or App Developer permissions. [Learn more about organization roles.](docId:-FOYcASPYP9uYKGm7LQPB) ::: ::::WorkflowBlock :::WorkflowBlockItem Go to the [Make integration page](https://www.make.com/en/integrations/mytime-community/). ::: :::WorkflowBlockItem Click the **Install** button. ::: :::WorkflowBlockItem **Follow** the on-screen instructions to complete the setup. ::: :::: # Connect Mytime and Make To get started, you must first create a connection between Mytime and Make, allowing the two services to communicate. You can connect using the following method: Bearer Token. ## Bearer Token Instructions You need to obtain a valid JWT (JSON Web Token) from your external authentication provider configured for MyTime. ::::WorkflowBlock :::WorkflowBlockItem Ensure your organization has coordinated with a MyTime engineer to configure JWT authentication, including the creation of a JwtConfiguration object or JWK Set endpoint. ::: :::WorkflowBlockItem Obtain the required signing key and algorithm information as set up during the configuration (supported algorithms include HS256, HS384, HS512, RS256, RS384, RS512, ES256, ES384, ES512). ::: :::WorkflowBlockItem Generate a JWT using your authentication provider, ensuring the token header includes the required 'kid' (key id) and optionally 'iss' (issuer) if using a JWK Set endpoint. ::: :::WorkflowBlockItem Include in the payload the required 'id' field, which must be a unique and stable string primary key for the user. ::: :::WorkflowBlockItem Retrieve the generated JWT from your authentication provider. This JWT will serve as your Bearer Token. ::: :::: :::hint{type="info"} Some community developers require an additional specific **API Key**. Retrieve the required **API key **from the community developer's dashboard, generally found under **Settings/API. **For more info, please https\://f.make.com/r/reachout?app\_name=Mytime\&app\_slug=mytime-community\&app\_unique\_id=mytime-826hq0. ::: ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Mytime module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *in the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Mytime account or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Mytime modules After connecting to the Mytime app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Apply Loyalty Points to a Cart Applies a point redemption to a selected shopping cart, allowing you to use your accumulated points towards your purchase. ::: :::ExpandableHeading ### Apply Promotion to a Cart Adds a selected promotion or discount to a specified shopping cart, helping customers receive special offers or deals on their purchase. ::: :::ExpandableHeading ### Apply Referral Credit to a Cart Adds referral credit to a shopping cart, allowing customers to use their earned referral rewards towards their purchase. ::: :::ExpandableHeading ### Apply a Code to a Ticket This module allows you to apply a promo code or gift card directly to a specific ticket, helping you offer discounts or special offers to your customers. ::: :::ExpandableHeading ### Cancel a Client Membership Cancels an existing membership for a client in the system, removing their access and associated benefits. ::: :::ExpandableHeading ### Cancel an Appointment This module allows you to cancel a specific appointment from your schedule, removing it from your list of upcoming bookings. ::: :::ExpandableHeading ### Check In an Appointment Checks the details of a specific appointment from your list, allowing you to view its current status and related information. ::: :::ExpandableHeading ### Close a Ticket Automatically closes a support ticket once a payment has been successfully completed using a card. ::: :::ExpandableHeading ### Create a Cart Creates a new shopping cart where you can add and store your selected items for purchase. ::: :::ExpandableHeading ### Create a Client Address Adds a new client address to your system, allowing you to store and manage address details for your clients. ::: :::ExpandableHeading ### Create a Guest User Creates a new guest user account in the system, allowing temporary or limited access for individuals who don’t have a regular user profile. ::: :::ExpandableHeading ### Create a Purchase Adds a new purchase entry to the system, recording all relevant details of the transaction. ::: :::ExpandableHeading ### Create a Ticket Creates a brand new support ticket, allowing you to log and track a customer request or issue in the system. ::: :::ExpandableHeading ### Create a User Adds a brand new user account to your system, allowing you to register and manage new users directly. ::: :::ExpandableHeading ### Create an Appointment Adds a new appointment to the waitlist, allowing you to manage and track clients who are waiting for an available slot. ::: :::ExpandableHeading ### Create or Update a Client Adds a new client or updates an existing client profile for the currently logged-in user. ::: :::ExpandableHeading ### Delete a Client Address Removes a specific client address from your account, ensuring that the selected address is no longer stored or accessible within the service. ::: :::ExpandableHeading ### Disable Auto-Renew Membership Turns off the automatic renewal feature for a client’s membership, ensuring it won’t renew at the end of the current term. ::: :::ExpandableHeading ### Enable Auto-Renew Membership Activates automatic renewal for a client’s membership, ensuring their subscription continues without interruption. ::: :::ExpandableHeading ### Find or Create a Client Searches for an existing client in your company database, and if the client isn’t found, it will automatically add a new client for you. ::: :::ExpandableHeading ### Get Appointments Retrieves a complete list of all scheduled appointments for your company, allowing you to view and manage every booking in one place. ::: :::ExpandableHeading ### Get Bookable Times Retrieves a complete list of available time slots that can be booked. ::: :::ExpandableHeading ### Get Client Enabled Features This module retrieves a detailed list of features that your client currently has access to, helping you understand their available capabilities. ::: :::ExpandableHeading ### Get Client Memberships Fetches a complete list of all memberships associated with your clients, allowing you to see which clients belong to which groups or organizations. ::: :::ExpandableHeading ### Get Deals Fetches a complete list of all deals from your account, allowing you to view and manage every deal in one place. ::: :::ExpandableHeading ### Get Employees Fetches a complete list of all employees from your system, allowing you to view detailed information about each team member. ::: :::ExpandableHeading ### Get Estimations Retrieves detailed estimation data, allowing you to access specific estimates related to your projects or tasks. ::: :::ExpandableHeading ### Get Guest User Details Fetches comprehensive information about a specific guest user, including their profile details and relevant data. ::: :::ExpandableHeading ### Get Open Times Fetches a complete list of all currently available open times, giving you an overview of every open time slot. ::: :::ExpandableHeading ### Get Tickets Fetches all currently open support tickets assigned to the logged-in user, allowing you to view and manage your active requests. ::: :::ExpandableHeading ### Get a Cart Fetches and displays all the information about a specific shopping cart, including its contents and related details. ::: :::ExpandableHeading ### Get a Client Membership Fetches comprehensive information about a specific client’s membership, including relevant details such as status, type, and associated dates. ::: :::ExpandableHeading ### Get a Purchase Fetches detailed information about a particular purchase, including its status and related data. ::: :::ExpandableHeading ### Get a User Fetches detailed information about a particular user from the service, allowing you to view their profile and related data. ::: :::ExpandableHeading ### Get an Appointment Fetches comprehensive information about a particular appointment using its unique ID, allowing you to view all the details related to that specific booking. ::: :::ExpandableHeading ### Get an Intake Resource Fetches detailed information about a specific intake resource from the system. ::: :::ExpandableHeading ### Make an API Call Allows you to make a custom, authorized API request to the connected service, enabling you to access features or data not covered by the standard modules. ::: :::ExpandableHeading ### Remove a Cart Promotion Removes a specific promotion from the selected shopping cart, helping you manage discounts and special offers applied to your customer's order. ::: :::ExpandableHeading ### Remove a User From a Client Removes a specific user from a client account associated with the currently logged-in user. ::: :::ExpandableHeading ### Update Ticket Tips Here are some helpful tips for submitting a ticket: Please include as many details as possible about your issue, such as the steps you took before encountering the problem, any error messages you received, and screenshots if available. This information will help our support team understand your situation and resolve your ticket more quickly and efficiently. ::: :::ExpandableHeading ### Update a Cart Allows you to modify the contents or information of an existing shopping cart for a specific user, such as updating item quantities or changing cart details. ::: :::ExpandableHeading ### Update a Client Address Updates the details of an existing client address in your system, allowing you to keep client information accurate and up to date. ::: :::ExpandableHeading ### Update a User Allows you to update specific information in your user profile, such as your name, email address, or other personal details. ::: :::ExpandableHeading ### Watch Appointments Triggers whenever a new appointment is added to your calendar, allowing you to automatically start workflows based on newly scheduled events. ::: :::ExpandableHeading ### Watch Client Memberships This module activates whenever a new client membership is added or an existing one is updated, allowing you to automatically respond to changes in your clients’ membership status. ::: :::ExpandableHeading ### Watch Deals This module activates whenever a new deal is added or when any details of an existing deal are changed, helping you stay up to date with all deal activity. ::: :::ExpandableHeading ### Watch Employees This module activates whenever a new employee joins your organization or when details about an existing employee are updated. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Mytime resources You can have access to more resources related to this app on the following links : - [Mytime website](https://www.mytime.com) - [Mytime documentation](https://startintegrate.com/apps/crm-sales/mytime-826hq0) - [Mytime API documentation](https://www.make.com/en/hq/app-invitation/006e0b3e8b90a1623c29afb22f93fab8) - [Mytime page on make](https://www.make.com/en/integrations/mytime-community) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::