Communication
MyAlice
12 min
myalice is a customer support automation platform that streamlines multichannel messaging and e commerce operations; integrating it with make com enables users to automate workflows across their favorite apps and myalice, boosting efficiency and centralizing customer interactions myalice is published by community users and is developed, supported and maintained by community make does not maintain the application to get support on myalice, reach out to the developer https //f make com/r/w4eaar?app name=myalice\&app slug=myalice community requirements to use the myalice service api, you need a myalice account sign up here app installation start by installing the app from the integration page here click the install button and follow the on screen instructions to complete the setup connect myalice and {{product name}} to get started, you must first create a connection between myalice and {{product name}} , allowing the two services to communicate you can connect using the following methods oauth2 0 oauth2 0 instructions you need to generate your oauth credentials and follow the authorization flow to obtain an access token login to your myalice dashboard using your credentials go to the developer section and select api credentials click on create new application to register your app fill in the required details, including your application's name and redirect uri after creation, note the generated client id and client secret start the oauth 2 0 authorization flow by directing users to the authorization endpoint with your client id, requested scopes, and redirect uri once the user authorizes, they will be redirected to your redirect uri with an authorization code exchange the authorization code for an access token by making a post request to the token endpoint, providing client id, client secret, authorization code, and redirect uri use the access token to authenticate your api requests to myalice myalice modules after connecting to the myalice app, you can choose from a list of available modules to build your {{scenario plural lowercase}} actions modules send an attachment this module lets you send a specific file or document directly to a customer, making it easy to share important attachments with them send a text message sends a personalized text message directly to a customer you choose send a whatsapp template this module lets you send a pre designed whatsapp template message directly to your customer's phone number searches modules list channels this module helps you get a detailed list of all the whatsapp channels connected to your account triggers modules watch events this module activates whenever a specific event takes place, allowing you to automatically respond or take action based on that event universals modules make an api call this module lets you make a custom, authorized api request to the myalice platform, allowing you to interact with any available endpoint based on your needs templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} myalice resources you can have access to more resources related to this app on the following links myalice website myalice documentation myalice api documentation myalice page on make explore how make can help you join the academy learn make at your own pace with hands on courses that build practical skills learn the basics get to know make, how automation works, and the meaning of apis get the support from make comunity connect with other makers, get community tips and tricks reach out to customer care log in to your account and reach out to our agents explore developer resources get to know make api, custom apps and our mcp server explore our blog discover how make helps customers like you