--- title: MyAlice by Maxmel Tech slug: my-alice-x5yt22 description: How to integrate MyAlice with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_myalice-community.png docTags: createdAt: 2025-11-10T21:09:46.415Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/myalice-community.png" alt caption size="50" width="512" height="512"}

:inlineImage[]{src="https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/JoAJhvSlBlBIvHteHmo_y-20251023-115411.jpeg" alt caption size="46" width="400" height="128"} | MyAlice is an AI-driven platform for eCommerce brands that centralizes customer support, sales, and marketing across messaging apps. Integrating with Make.com enables seamless automation of customer engagement, order management, and marketing workflows, boosting efficiency for online businesses. | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official MyAlice documentation. The content may still contain errors—please verify important information. If you have questions, contact [MyAlice](https://myalice.ai) directly. ::: # How to get support on MyAlice MyAlice is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https\://f.make.com/r/reachout?app\_name=MyAlice\&app\_slug=myalice-community\&app\_unique\_id=my-alice-x5yt22. # Requirements To use the MyAlice app in Make, you must have a Business or Enterprise account and an API Key, [create your account on MyAlice.](https://myalice.ai) # App installation :::hint{type="info"} To install this app, you need Admin, Owner, or App Developer permissions. [Learn more about organization roles.](docId:-FOYcASPYP9uYKGm7LQPB) ::: ::::WorkflowBlock :::WorkflowBlockItem Go to the [Make integration page](https://www.make.com/en/integrations/myalice-community/). ::: :::WorkflowBlockItem Click the **Install** button. ::: :::WorkflowBlockItem **Follow** the on-screen instructions to complete the setup. ::: :::: # Connect MyAlice and Make To get started, you must first create a connection between MyAlice and Make, allowing the two services to communicate. You can connect using the following method: API Key. ## API Key Instructions You need to locate and retrieve your API Key from the platform. ::::WorkflowBlock :::WorkflowBlockItem Login to your MyAlice account using your credentials. ::: :::WorkflowBlockItem Navigate to the Developer Settings or API section from the dashboard. ::: :::WorkflowBlockItem Locate the section where you can generate or view your API Key. ::: :::WorkflowBlockItem Copy the generated API Key for use in your integration. ::: :::: :::hint{type="info"} Some community developers require an additional specific **API Key**. Retrieve the required **API key **from the community developer's dashboard, generally found under **Settings/API. **For more info, please https\://f.make.com/r/reachout?app\_name=MyAlice\&app\_slug=myalice-community\&app\_unique\_id=my-alice-x5yt22. ::: ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the MyAlice module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *in the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your MyAlice or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # MyAlice modules After connecting to the MyAlice app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### List Channels Fetches and displays a list of your available WhatsApp channels, allowing you to see which channels are currently connected to your account. ::: :::ExpandableHeading ### Make an API Call Allows you to make a custom API request to the service using your authorized account, giving you flexibility to access features or endpoints not covered by the standard modules. ::: :::ExpandableHeading ### Send a Text Message Sends a personalized text message directly to a customer you choose. ::: :::ExpandableHeading ### Send a WhatsApp Template Sends a personalized WhatsApp message to a customer’s phone using a pre-defined template. ::: :::ExpandableHeading ### Send an Attachment Sends a specific file or document as an attachment directly to a customer. ::: :::ExpandableHeading ### Watch Events Triggers when a specific event takes place, allowing you to automatically start a scenario whenever that event happens. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # MyAlice resources You can have access to more resources related to this app on the following links : - [MyAlice website](https://myalice.ai) - [MyAlice documentation](https://docs.myalice.ai/) - [MyAlice API documentation](https://developers.myalice.ai/introduction) - [MyAlice page on make](https://www.make.com/en/integrations/myalice-community) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::