Communication
MyAlice by Maxmel Tech
13 min
myalice is a conversational support and sales automation platform for ecommerce brands, centralizing customer interactions and automating sales integrating with make com enables seamless workflow automation across channels, enhancing customer engagement, sales processes, and support efficiency this is ai generated content based on official myalice documentation the content may still contain errors—please verify important information if you have questions, contact myalice support directly how to get support on myalice myalice is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=myalice\&app slug=myalice community\&app unique id=my alice x5yt22 requirements to use the myalice app in make, you must have a business or enterprise account and an api key, create your account on myalice app installation to install this app, you need admin, owner, or app developer permissions organizations go to the make integration page click the install button follow the on screen instructions to complete the setup connect myalice and {{product name}} to get started, you must first create a connection between myalice and {{product name}} , allowing the two services to communicate you can connect using the following method api keys api keys instructions you need to generate your api key login to your myalice account using your credentials navigate to the developer settings or api section within the dashboard locate the option to generate a new api key generate the api key and securely copy the generated api key for use some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=myalice\&app slug=myalice community\&app unique id=my alice x5yt22 create the connection in {{product name}} log in in your make account , add the myalice module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your myalice or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application page myalice modules after connecting to the myalice app, you can choose from a list of available modules to build your {{scenario plural lowercase}} list channels fetches and displays a list of all your available whatsapp channels, allowing you to see which channels are currently set up and ready to use make an api call executes a custom api request to the selected service, allowing you to interact with any authorized endpoint and access features not covered by the standard modules send a text message sends a text message directly to a chosen customer’s phone number send a whatsapp template sends a pre designed whatsapp message template directly to a customer's phone number, making it easy to deliver consistent and personalized messages send an attachment sends a specific file or document as an attachment directly to a selected customer watch events triggers when a specified event takes place, allowing you to automatically start a workflow in response to that event templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} myalice resources you can have access to more resources related to this app on the following links myalice website myalice documentation myalice api documentation myalice page on make