--- title: Missive slug: missive description: How to integrate Missive with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_missive.png docTags: createdAt: 2025-05-20T09:33:29.161Z --- | ::Image[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/missive.png" size="50" width="512" height="512" position="center" alt="Missive logo" showCaption="false"} | Missive is a collaborative email and chat application that enables teams to manage shared inboxes, assign conversations, and collaborate on emails and tasks. Integrating Missive with Make.com lets users automate shared inbox management, team assignments, and internal chat notifications. | | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Missive documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Missive](https://learn.missiveapp.com) directly. ::: # Requirements To use the Missive app in Make, you must be part of an organization subscribed to the Productive plan and have an API token, [create your account on Missive](https://missiveapp.com/). For subscription, refer to the [Missive pricing page](https://missiveapp.com/). # Connect Missive and Make To get started, you must first create a connection between Missive and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your Basic in your Missive account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your Basic in your Missive account Before you create the connection in Make, you should first obtain your **Basic** in your Missive account. To obtain your **Basic **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to** Preferences**. ::: :::WorkflowBlockItem Click the** API tab**. ![](https://make-cxp-documentation.ams3.cdn.digitaloceanspaces.com/apps-center-screenshots/missive_Basic) ::: :::WorkflowBlockItem Click the** Create a new token link**. ::: :::WorkflowBlockItem Copy the** API token** displayed on screen. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://learn.missiveapp.com/api-documentation/getting-started) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [ account](https://www.make.com/en/register), add the Missive module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Missive account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see [Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ) page. # Missive modules After connecting to the Missive app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Create a Contact Creates a new contact record in your selected application. ::: :::ExpandableHeading ### Create a Draft Generates a draft email or SMS message in the Missive app, allowing you to either send it right away or review and edit it before sending. ::: :::ExpandableHeading ### Create a Post Adds specific data into any selected Missive conversation. ::: :::ExpandableHeading ### Get a Contact Retrieves detailed information for a specific contact based on the provided contact ID. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized credentials. ::: :::ExpandableHeading ### Search Contacts Searches for specific contacts or retrieves a complete list of all contacts. ::: :::ExpandableHeading ### Update a Contact Updates the details of an existing contact in your database. ::: :::ExpandableHeading ### Watch Contacts Triggers whenever a new contact is added or an existing contact's information is modified in your system. ::: :::ExpandableHeading ### Watch New Comment Triggers when a new comment is posted to a specified item or resource. ::: :::ExpandableHeading ### Watch New Message Triggers when your account receives a new incoming message. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Missive resources You can have access to more resources related to this app on the following links - [Missive topics on Make community](https://community.make.com/search?q=Missive) - [Missive website](https://missiveapp.com/) - [Missive API documentation](https://missiveapp.com/help/api-documentation/getting-started) - [Missive page on make](https://www.make.com/en/integrations/missive) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::