LiveSwitch

liveswitch is a communications platform for small businesses and field teams, offering browser based video calls, media capture, and project organization to streamline remote workflows integrating with make com enables automated processes, improved collaboration, and enhanced efficiency for service businesses this is ai generated content based on official liveswitch documentation the content may still contain errors—please verify important information if you have questions, contact liveswitch support directly how to get support on liveswitch liveswitch is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=liveswitch\&app slug=liveswitch community\&app unique id=live switch gjks8y requirements to use the liveswitch app in make, you must have an active liveswitch exchange account, create your account on liveswitch app installation to install this app, you need admin, owner, or app developer permissions organizations start by installing the app from the make integration page click the install button and follow the on screen instructions to complete the setup connect liveswitch and {{product name}} to get started, you must first create a connection between liveswitch and {{product name}} , allowing the two services to communicate you can connect using the following method oauth2 0 oauth2 0 instructions you need to generate your token login to your platform using your credentials navigate to the developer apps section add a new developer app fill out the name for your app and specify the callback url you will use for the redirect after login note the generated client id and client secret ensure your callback url is whitelisted in your developer app settings initiate the oauth 2 0 flow by creating a login url with your client id, requested scopes, and redirect uri after the user grants permission, retrieve the authorization code or access token as provided by the flow some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=liveswitch\&app slug=liveswitch community\&app unique id=live switch gjks8y create the connection in {{product name}} log in in your make account , add the liveswitch module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your liveswitch or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application liveswitch modules after connecting to the liveswitch app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a contact creates a brand new contact record and saves it to your database, making it easy to manage and access contact information create a conversation starts a brand new chat by bringing together the participants you choose, allowing them to begin messaging each other delete a contact permanently removes a selected contact from your database, ensuring that their information is no longer stored or accessible get contacts fetches a complete list of all contacts stored in your account from the service get conversation documents fetches detailed conversation records from the service, allowing you to access and review the content of past conversations get conversation files fetches and downloads files that have been shared within a specific conversation get conversation recordings fetches and provides access to conversation recordings stored in the service, allowing you to review or process past interactions get conversations fetches and lists all conversations from your account, allowing you to view every conversation stored in your system get project documents fetches all documents that are linked to a specific project, allowing you to view and manage the files related to that project get project files fetches and provides access to the files associated with a specific project, allowing you to view or use them in your workflows get project recordings fetches and displays audio or video recordings associated with a specific project, allowing you to access and review all recorded project materials get a contact fetches detailed information about a specific contact from the service, allowing you to view all available data related to that contact get a contact by phone finds and returns detailed information about a contact using their phone number get a conversation fetches detailed information about a specific conversation using its unique id get a document fetches a specific document that matches the criteria you provide, making it easy to find exactly the information you need get a recording fetches an audio or video recording from the service, allowing you to access and use the saved file in your workflows make an api call allows you to make a custom authorized api request to the service, enabling you to interact with any endpoint and perform actions not covered by the standard modules update a contact updates the details of a selected contact in the service, allowing you to modify information such as name, email, phone number, or other contact fields watch events the "watch events" module monitors your selected app for new events as they happen, and instantly triggers your scenario whenever a specified event occurs this helps you automatically respond to changes or activities in real time templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} liveswitch resources you can have access to more resources related to this app on the following links liveswitch website liveswitch documentation liveswitch api documentation liveswitch page on make