LiveChat

livechat is a platform for real time customer chat, sales assistance, and ai powered support automation integrating livechat with make com enables automated chat handling, customer data synchronization, and real time sales or support notifications across business tools this is ai generated content based on official livechat documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www livechat com/contact/ directly requirements to use the livechat app in make, you must have an active account and authenticate using oauth, https //www livechat com/ for subscription, refer to the https //www livechat com/ connect livechat and {{product name}} to get started, you must first create a connection between livechat and {{product name}} , allowing the two services to communicate obtain your oauth2 credentials in your livechat account create the connection in make obtain your oauth2 credentials in your livechat account before you create the connection in {{product name}} , you should first obtain your oauth2 credentials in your livechat account to obtain your oauth2 credentials navigate to the developer console after logging in with your livechat credentials click on your apps in the menu click create a new app plus enter your application name click create app to continue select building blocks from the left hand menu click add building block select app authorization select server side app if prompted, enter the callback uri https //www integromat com/oauth/cb/livechat2 copy the client id displayed on screen copy the client secret displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //www livechat com/help/webhooks customize your livechat experience/ create the connection in {{product name}} https //www make com/en/register , add the livechat module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your livechat account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page livechat modules after connecting to the livechat app, you can choose from a list of available modules to build your {{scenario plural lowercase}} make an api call executes a custom api request to the connected service using your authorized credentials watch chat deactivated triggers when a chat is deactivated by closing the currently active conversation thread watch incoming chat triggers when a new chat thread is initiated watch thread tagged triggers when a specific tag is applied to a thread watch thread untagged triggers when a tag is removed from a thread watch user added to the chat triggers when a new user, either a customer or an agent, joins an existing chat conversation watch user removed from a chat triggers when either a customer or an agent is removed from an active chat session templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} livechat resources you can have access to more resources related to this app on the following links https //community make com/search?q=livechat https //www livechat com/ https //developers livechat com/docs/ https //www make com/en/integrations/livechat