Communication
LiveChat
4min
with livechat modules in make, you can watch incoming chats and when chats are deactivated, watch users added or removed from chats, watch when threads are tagged or untagged in your livechat account to use the livechat modules, you must have a livechat account you can create an account at accounts livechat com/ http //accounts livechat com/ refer to the livechat api documentation https //platform text com/docs/ for a list of available endpoints getting started with livechat prerequisites a livechat account create an account at accounts livechat com/ https //accounts livechat com/ connecting livechat to make to establish the connection, you must livechat docid\ myf5u cbjjk9suwvvxxwc livechat docid\ myf5u cbjjk9suwvvxxwc create a custom application in livechat to create a livechat custom application and retrieve your client credentials go to https //developers livechat com/ https //developers livechat com/ and log in with your livechat credentials click build app fill in an app name for product , choose livechat choose your infrastructure you must choose repository to use deployment as well choose your hosting service for repository and, if necessary, for your deployment service click create app within the app, in the left navigation, click app authorization copy your client id and client secret values and store them in a safe place add the following for redirect uri allow list https //www integromat com/oauth/cb/app for access scopes , add the scopes you will need the following scopes should cover any needs you may have, though your use may vary you will use these values in the client id and < client secret fields in make establish the connection with livechat in make to establish the connection in make log in to your make account, add a livechat module to your {{scenario singular lowercase}} , and click create a webhook optional enter a name for the webhook in the webhook name field click create a connection optional in the connection name field, enter a name for the connection in the client id and client secret fields, center the values copied above click save if prompted, authenticate your account and confirm access you have successfully established the connection you can now edit your {{scenario singular lowercase}} and add more livechat modules if your connection requires reauthorization at any point, follow the connection renewal steps here docid\ so88fm6pkt0g adkddfzz