Communication
LiveSwitch by Maxmel Tech
19 min
liveswitch is a business communications platform offering live video calls, recording, and collaboration tools integrating with make com enables users to automate workflows, streamline communications, and enhance customer engagement across various industries this is ai generated content based on official liveswitch documentation the content may still contain errors—please verify important information if you have questions, contact liveswitch support directly how to get support on liveswitch liveswitch is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=liveswitch\&app slug=liveswitch community\&app unique id=live switch gjks8y requirements to use the liveswitch app in make, you must have a liveswitch user account and a developer app (with client id and secret), create your account on liveswitch app installation to install this app, you need admin, owner, or app developer permissions organizations go to the make integration page click the install button follow the on screen instructions to complete the setup connect liveswitch and {{product name}} to get started, you must first create a connection between liveswitch and {{product name}} , allowing the two services to communicate you can connect using the following method api key api key instructions you need to generate your api key from housecall pro log in to your housecall pro account go to my apps navigate to app store select all apps go to api key management generate new api key copy the api key displayed some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=liveswitch\&app slug=liveswitch community\&app unique id=live switch gjks8y create the connection in {{product name}} log in in your make account , add the liveswitch module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your liveswitch or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application page liveswitch modules after connecting to the liveswitch app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a contact creates a brand new contact record in your database, storing all the provided contact details for easy access and management create a conversation starts a brand new chat by bringing together the participants you choose, allowing them to exchange messages in a dedicated conversation thread delete a contact permanently removes a selected contact from your database, ensuring that all their information is deleted get contacts fetches a complete list of all contacts stored in your account, allowing you to access and manage your entire contact database from the service get conversation documents fetches detailed records of conversations from the service, allowing you to access and review specific conversation data get conversation files fetches and collects all files that have been shared within a specific conversation, making it easy to access and manage those files in one place get conversation recordings fetches audio recordings of conversations from the service, allowing you to access and review past interactions get conversations fetches a complete list of all conversations from your account, allowing you to view and manage every conversation in one place get project documents fetches all the documents that are linked to a specific project, allowing you to view and manage the project's related files get project files fetches and provides access to the files stored within a specific project, allowing you to view or manage the project’s documents and resources get project recordings fetches and lists audio or video recordings associated with a specific project, allowing you to access and review all related files get a contact fetches detailed information about a specific contact from the service, allowing you to view all available data for that contact get a contact by phone finds and retrieves detailed information about a specific contact using their phone number get a conversation fetches detailed information about a specific conversation using its unique id get a document finds and returns a specific document that matches the criteria you provide get a recording fetches and downloads a specific recording from the service, allowing you to access and use the audio or video file as needed make an api call allows you to make a custom, authorized api request to the connected service, enabling you to access features or endpoints that may not be available in the standard modules update a contact updates the details of a chosen contact in the service, allowing you to modify information such as name, email, phone number, or other contact fields watch events the "watch events" module keeps an eye out for new or updated events in your app and automatically triggers actions in your scenario whenever an event occurs this helps you stay up to date and respond quickly to changes or activities within your event system templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} liveswitch resources you can have access to more resources related to this app on the following links liveswitch website liveswitch documentation liveswitch api documentation liveswitch page on make