Communication
LiveSwitch by Maxmel Tech
19 min
liveswitch is a business communication platform offering live video calls, recordings, and project organization tools to streamline collaboration and customer engagement integrating with make com enables automated workflows for managing video assets, scheduling, and collaboration across business processes this is ai generated content based on official liveswitch documentation the content may still contain errors—please verify important information if you have questions, contact https //www liveswitch com/support/getting started guide/ directly how to get support on liveswitch liveswitch is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=liveswitch\&app slug=liveswitch community\&app unique id=live switch gjks8y requirements to use the liveswitch app in make, you must have a developer app client id and secret a liveswitch user account and an access token, https //www liveswitch com/ app installation to install this app, you need admin, owner, or app developer permissions docid foycaspyp9uykgm7lqpb go to the https //www make com/en/integrations/liveswitch community/ click the install button follow the on screen instructions to complete the setup connect liveswitch and {{product name}} to get started, you must first create a connection between liveswitch and {{product name}} , allowing the two services to communicate you can connect using the following method oauth2 0 oauth2 0 instructions you need to generate your token ensure you have a liveswitch user account email the support team with the subject line create a developer app in the body of the email, provide your application's callback url(s), purpose, intended users, name, and primary developer contact information specify if you need two applications (staging and production) wait for confirmation and receive your developer app credentials, which include the client id and client secret use your liveswitch user account to proceed with the oauth authorization flow to retrieve an access token some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=liveswitch\&app slug=liveswitch community\&app unique id=live switch gjks8y create the connection in {{product name}} https //www make com/en/register , add the liveswitch module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your liveswitch or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page liveswitch modules after connecting to the liveswitch app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a contact creates a new contact entry in your database, allowing you to store and manage information about individuals or organizations create a conversation starts a brand new conversation by bringing together the participants you specify delete a contact permanently removes a selected contact from your database, ensuring that all their information is deleted get contacts fetches a complete list of all contacts stored in your account from the service, allowing you to view and manage them easily get conversation documents fetches detailed records of conversations from the service, allowing you to access and review the content and information exchanged within those conversations get conversation files fetches all files that have been shared within a specific conversation, allowing you to easily access and manage shared documents or media get conversation recordings fetches audio recordings of conversations from the service, allowing you to access and review past interactions get conversations fetches a complete list of all conversations from your account, allowing you to view and manage every conversation in one place get project documents fetches all documents that are linked to a specific project, allowing you to view and manage the files related to that project get project files fetches and provides access to the files stored within a specific project, allowing you to view or use them as needed get project recordings fetches and returns recordings associated with a specific project, allowing you to access and review all audio or video files linked to that project get a contact fetches and displays detailed information about a specific contact from the service, helping you view all the important data related to that contact get a contact by phone finds and returns detailed information about a specific contact using their phone number get a conversation fetches detailed information about a specific conversation using its unique id get a document fetches a specific document that matches the criteria you provide, allowing you to easily access the exact information you need get a recording fetches a specific audio or video recording from the service, allowing you to access and use the saved file in your workflows make an api call allows you to make a custom, authorized api request to the service, enabling you to interact with any endpoint not covered by the standard modules update a contact updates the details of a selected contact in the service, allowing you to modify fields such as name, email address, phone number, or other contact information watch events monitors and retrieves new or updated events from your selected calendar, so you can stay up to date and trigger automated workflows whenever an event is added or changed templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} liveswitch resources you can have access to more resources related to this app on the following links https //www liveswitch com/ https //www liveswitch com/support/getting started guide/ https //developer liveswitch com/ https //www make com/en/integrations/liveswitch community