Communication
Landbot
16 min
landbot is a platform for building conversational chatbots for web and messaging channels integrating landbot with make com enables users to automate lead capture, qualification, and customer support processes directly from interactive chatbots this is ai generated content based on official landbot documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //help landbot io/article/eevfaa4rnc contact us directly requirements to use the landbot app in make, you must have an active account and an api key, https //landbot io/ for subscription, refer to the https //landbot io/ connect landbot and {{product name}} to get started, you must first create a connection between landbot and {{product name}} , allowing the two services to communicate obtain your basic in your landbot account create the connection in make obtain your basic in your landbot account before you create the connection in {{product name}} , you should first obtain your basic in your landbot account to obtain your basic click your avatar at the bottom left of your dashboard select account from the menu copy the api token displayed in the account information section you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //help landbot io/article/oxp7rtqhxb account and company v 3 create the connection in {{product name}} https //www make com/en/register , add the landbot module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your landbot account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page landbot modules after connecting to the landbot app, you can choose from a list of available modules to build your {{scenario plural lowercase}} add a custom field add a specific custom field value to an existing customer's profile information assign a customer to the bot assign a specific customer to a designated chatbot for automated interactions assign a customer to the agent assign a specific customer to a designated support agent create a ticket creates a new support ticket in your selected system get a channel retrieves detailed information about a specific channel using its unique id get a customer retrieves detailed information about a specific customer using their unique id get a ticket retrieves detailed information about a specific ticket you select list customers retrieves a list of all customers from your account list tickets retrieves a list of all existing tickets make an api call executes a custom api request to the connected service using your authorized credentials send a location send a specific geographic location to the customer via message send a text send a text message directly to the customer's phone number send an image send an image file directly to the customer update a custom field updates the value of a specified custom field in your selected record update a ticket modifies the details of an existing support ticket watch events triggers when a new event is created in your account available exclusively for professional and business plans templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} landbot resources you can have access to more resources related to this app on the following links https //community make com/search?q=landbot https //landbot io/ https //api landbot io/ https //www make com/en/integrations/landbot