--- title: Kustomer by Codex Solutions International slug: kustomer-2rfr8x description: How to integrate Kustomer with Make.com docTags: createdAt: 2026-09-01T22:10:10.857Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/kustomer-2rfr8x.png" alt="Kustomer logo" caption size="50" width="512" height="512"}

:inlineImage[]{src="https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/JoAJhvSlBlBIvHteHmo_y-20251023-115411.jpeg" alt caption size="46" width="400" height="128"} | Kustomer is a customer service CRM platform that unifies customer interactions across channels. Integrating it with Make.com enables automated workflows, streamlining support operations and enhancing customer experience by connecting Kustomer data with other business tools. | | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} **Limited documentation** We currently can't provide complete documentation for Kustomer because there isn't enough publicly available information about this app. Our AI-powered documentation system relies on comprehensive data from Kustomer and public sources to create detailed guides. ::: # About Kustomer Kustomer is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https\://f.make.com/r/reachout?app\_name=Kustomer\&app\_slug=kustomer-community\&app\_unique\_id=kustomer-2rfr8x. # App installation :::hint{type="info"} To install this app, you need Admin, Owner, or App Developer permissions. [Learn more about organization roles.](docId:-FOYcASPYP9uYKGm7LQPB) ::: ::::WorkflowBlock :::WorkflowBlockItem Go to the [Make integration page](https://www.make.com/en/integrations/kustomer-community/). ::: :::WorkflowBlockItem Click the **Install** button. ::: :::WorkflowBlockItem **Follow** the on-screen instructions to complete the setup. ::: :::: # Kustomer modules You can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Add a Team Member Adds a new member to your selected Team, making it easy to expand your group and collaborate with others. ::: :::ExpandableHeading ### Create a Conversation Starts a brand new conversation, allowing you to initiate a fresh chat or discussion. ::: :::ExpandableHeading ### Create a Customer Adds a new customer to your account. ::: :::ExpandableHeading ### Create a Message Creates and sends a new message to your chosen recipient. ::: :::ExpandableHeading ### Create a Team Creates a brand new team for you, allowing you to easily organize and collaborate with your members. ::: :::ExpandableHeading ### Delete a Customer Permanently removes a customer from your system using their unique ID. ::: :::ExpandableHeading ### Get Messages of a Customer Fetches all messages associated with a specific customer using their customer ID. ::: :::ExpandableHeading ### Get a Conversation Fetches the details of a specific conversation using its conversation ID. ::: :::ExpandableHeading ### Get a Conversation Attachments Fetches a list of conversation attachments, organized into pages for easier browsing. ::: :::ExpandableHeading ### Get a Conversation Event Fetches a list of events for a specific conversation using its ID. ::: :::ExpandableHeading ### Get a Customer Finds and displays a customer’s details using their unique customer ID. ::: :::ExpandableHeading ### Get a Customer Conversation Gets all conversations linked to a specific customer by their ID. ::: :::ExpandableHeading ### Get a Message Fetches a specific message using its unique message ID, so you can view the exact message you need. ::: :::ExpandableHeading ### List all Conversations Fetches a list of conversations from your organization, displaying them in pages so you can easily browse through all your chats. ::: :::ExpandableHeading ### List all Customers Fetches a complete list of all customers within your organization. ::: :::ExpandableHeading ### List all Messages Fetches messages from your Kustomer organization, allowing you to view and manage all your customer communications in one place. ::: :::ExpandableHeading ### List all Teams Retrieves a list of all teams within your organization. ::: :::ExpandableHeading ### Make an API Call Sends a custom API request to the service using your authorized account. ::: :::ExpandableHeading ### Watch Conversations Triggers whenever a brand new conversation begins, so you can take action as soon as someone starts chatting. ::: :::ExpandableHeading ### Watch Customers This module activates whenever a new customer is added to your system. ::: :::ExpandableHeading ### Watch Messages Triggers whenever a new message is received, so you can take action as soon as it arrives. ::: :::ExpandableHeading ### Watch Notes Triggers whenever a new note is added, so you can take action right away. ::: :::ExpandableHeading ### Watch Teams This module activates whenever a new team is set up, letting you take action as soon as a team is created. ::: :::ExpandableHeading ### Watch Users This module activates whenever a new user account is added. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Kustomer resources You can have access to more resources related to this app on the following links : - [Visit Kustomer website ](https://www.kustomer.com/) - [Access Kustomer help documentation ](https://www.codexsolutionsint.com/kustomer) - [View Kustomer API documentation](https://www.make.com/en/hq/app-invitation/69f7c1df68f85d0e06a32ad0e84ef0e0) - [Visit Kustomer page on make](https://www.make.com/en/integrations/kustomer-community) # Help us improve this documentation Have experience with Kustomer? We'd love to hear from you. If you have insights, use cases, or technical details that could help other users, please consider: - Using the feedback widget at the bottom of the page - Contacting the developer to request public documentation - https\://f.make.com/r/reachout?app\_name=Kustomer\&app\_slug=kustomer-community\&app\_unique\_id=kustomer-2rfr8x - Sharing your knowledge in the [Make community](https://community.make.com) Your feedback helps us create better documentation for everyone. *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::