---
title: Jotform
slug: jotform
image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_jotform.png
createdAt: 2025-02-03T13:29:13.655Z
---

| :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/jotform.png" alt="Jotform logo" caption size="50" width="512" height="512"} | Jotform is an online form builder that enables users to create forms, collect data, and automate workflows. Integrating Jotform with Make lets users automatically process form submissions, trigger notifications, and sync collected data with other apps. |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |

# Requirements

To use the Jotform app in Make, you must have an active [Jotform account](https://www.jotform.com/) and an API Key. For subscription, refer to the [Jotform pricing page](https://www.jotform.com/).

# Connect Jotform and Make&#x20;

To get started, you must first create a connection between Jotform and Make, allowing the two services to communicate.&#x20;

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[Obtain your API Key in your Jotform account](docId\:bqB94Ry8OXlgPeA3v1Opg).
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[Create the connection in Make](docId\:bqB94Ry8OXlgPeA3v1Opg).
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## Obtain your API Key in your Jotform account

To connect your Jotform account to Make, you must first obtain the API Key from your Jotform account. Refer to the [Daily API Call Limits guide](https://www.jotform.com/help/406-daily-api-call-limits/) for information regarding API Key request limitations.

To obtain your **API Key&#x20;**:

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Log in to your Jotform account.&#x20;
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Navigate to you&#x72;**&#x20;profile** >**&#x20;Settings** after logging in.
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In the left sidebar, clic&#x6B;**&#x20;API**.

![](https://make-cxp-documentation.ams3.cdn.digitaloceanspaces.com/apps-center-screenshots/jotform_API_Key)
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Click **Create New Key**.
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Next to the API Key value, click within the **Permissions** box and select the API Key's access level.&#x20;

To use Jotform modules that write data into your Jotform account, for example **Create a New Form** and **Add Questions to Form**, select **Full Access**.
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Copy th&#x65;**&#x20;API key** displayed on the screen. You will use this key in the **API Key** field in Make.
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Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates](https://api.jotform.com/docs/) .

## Create the connection in Make&#x20;

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[[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Jotform module to your scenario, and click **Create a connection.&#x20;**

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If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.**
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*Optional:&#x20;*&#x49;n the **Connection name** field, enter a name for the connection.
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Enter the **authentication credentials** you copied from your Jotform account or follow the on-screen instructions to create the connection.
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Optional: Click **Show advanced settings** and enter your **Enterprise Domain** to connect to your enterprise address or select whether your Jotform account is in **HIPAA Safe Mode** to redirect to the corresponding API domain.&#x20;
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If prompted, authenticate your account and confirm access.
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# Jotform modules

After connecting to the Jotform app, you can choose from a list of available modules to build your scenarios.&#x20;

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### Add Questions to Form

Adds new questions to a selected form.
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### Create a New Form

Create new forms by specifying questions, customizing form properties, and configuring email notification settings.
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### Get Form Submissions

Retrieves a list of form responses, with each response containing an array of the submitted data fields.
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### Get Monthly User Usage

Retrieve the total number of form submissions received this month, including a breakdown of SSL form submissions, payment form submissions, and the amount of upload space used by the user.
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### Get User Submissions

Retrieve all submission records from every form associated with your account, with each submission's data included in the answers array.
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### List a Form Questions

Retrieves a complete list of all questions contained within a selected form.
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### Make an API Call

Executes a custom API request to a specified endpoint.
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### Watch for Submissions
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# Templates

You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios.

# Jotform Troubleshooting

### Unable to Create a Webhook

If your connection is working but you are unable to create a webhook, your Jotform API Key may not have the necessary **Full Access**. To update the access level, go to your [Jotform account profile settings](https://eu.jotform.com/myaccount/settings), click on the **API** tab in the left sidebar, and ensure that your API Key has **Full Access**. If it has **Read Access**, click within the **Permissions** box and select **Full Access**.

### Forms Are Not Displayed in Make

If your Jotform form is not visible in Make, first ensure that it has not been disabled in your Jotform account. In your [Jotform account](https://eu.jotform.com/myforms/), open the form that is not visible in Make, click on **More** in the top menu, and ensure that the **Disable** option is not selected. If it is disabled, click on **Enable** to make your form visible.

If your form was already enabled or the form still is not visible after enabling, you can create a new connection in Make using a new Jotform API Key. Follow the instructions in the [Connect Jotform to Make](docId\:bqB94Ry8OXlgPeA3v1Opg) to create a new API Key and establish the connection.

# Jotform resources&#x20;

You can have access to more resources related to this app on the following links

- [Jotform topics on Make community](https://community.make.com/search?q=Jotform)
- [Jotform website](https://www.jotform.com/)
- [Jotform API documentation](https://api.jotform.com/docs/)
- [Jotform page on ma](https://www.make.com/en/integrations/jotform)
