Communication
JIRA Cloud Platform
6min
with jira cloud platform modules in make, you can watch, create, update, retrieve, search, list, assign/unassign, and delete issues, issue comments, issue links, watchers, custom field options, components, project visions, and users and make api calls to get started with jira cloud platform, create a jira account at atlassian com https //www atlassian com/software/jira/try refer to the jira cloud platform api documentation https //developer atlassian com/cloud/jira/platform/rest/v2/intro/#about for the list of available endpoints connect jira cloud platform to make to connect jira cloud platform to make, you must first create an api token to do so, follow these steps go to https //id atlassian com/manage/api tokens https //id atlassian com/manage/api tokens and log in click create api token enter a label for the api token and click create click copy and store your generated token in a safe place as you will not be able to view the token again after closing this dialog log in to your make account and add a jira cloud platform module to a {{scenario singular lowercase}} click add next to the connection field optional in the connection name field, enter a name for the connection fill in the service url and username and paste your api token from step 4 click save you have successfully established the connection you can now edit your {{scenario singular lowercase}} and add more jira cloud platform modules if your connection needs reauthorization at any point, follow the connection renewal steps here docid\ so88fm6pkt0g adkddfzz set up jira cloud platform webhooks this app uses webhooks docid 1yhunj8jvzyxip9cf3ps1 to trigger a scenario when an event occurs instantly follow the steps below to set them up your jira account must have administer jira global permissions to create webhooks go to your make account and open the jira cloud platform watch issues instant acid module in a {{scenario singular lowercase}} click add next to the webhook field optional in the webhook name field, enter a name for the webhook select the hook type and click save copy the generated url address and click ok go to jira and click the settings icon > system in the advanced section, click webhooks here you can create a webhook using the copied url from step 5 please refer to the jira cloud platform webhooks documentation https //developer atlassian com/cloud/jira/platform/webhooks/ as a guide from july 1, 2023, there will be a limit of up to 100 active jira admin webhooks per jira instance build jira cloud platform {{scenario plural}} after connecting the app, you can perform the following actions watch issues triggers when a ticket event occurs watch issues triggers when an issue is created or updated create an issue creates a new issue update an issue updates an existing issue get an issue returns the details for an issue search issues searches for issues list current available transitions in an issue lists current available transitions in an issue update an issue status (transition issue) updates an issue status assign/unassign an issue assigns an issue to a user get changelog of an issue retrieves changelog of an issue delete an issue deletes an issue add an issue comment adds a comment to an issue update an issue comment updates a comment to a specific issue get an issue comment returns an issue comment list issue comments returns all comments for an issue delete an issue comment deletes a comment on a specific issue create an issue link creates an issue link delete an issue link deletes an issue link add a watcher adds a user as a watcher on an issue list issue watchers returns the watchers for an issue delete a watcher from an issue deletes a user as a watcher of an issue add an attachment adds a new attachment to a ticket download an attachment downloads an attachment delete an attachment deletes an attachment create custom fields options creates options for a custom select field update custom fields options updates the options of a custom field get all custom field options returns a list of all the options of a select list issue field reorder custom fields options changes the order of custom field options or cascading options in a context delete custom field option deletes a custom field option create a component creates a component update a component updates a component list project components retrieves project components delete a component deletes a component create a project version creates a project version update a project version updates a project version list project versions retrieves all versions in a project delete a project version deletes a project version list users retrieves all users (active and inactive) search users searches for users by query get a user returns a user make an api call performs an arbitrary authorized api call custom fields when retrieving issues from jira via webhooks or get actions, basic sample data from the general jira installation is available in order to get your custom fields, there must be at least one issue available in jira for make to retrieve it and remember the custom fields once you run your {{scenario singular lowercase}} (or run a single jira module) the fields become available these custom fields are available only on your computer as they are saved in your browser if you access make from another computer, you must repeat the process