Communication
IVR Solutions
10 min
ivr solutions provides cloud based interactive voice response and telephony services, enabling automated customer interactions integrating with make com allows users to automate call flows, manage leads, and synchronize communication data with other business tools for increased efficiency limited documentation we currently can't provide complete documentation for ivr solutions because there isn't enough publicly available information about this app our ai powered documentation system relies on comprehensive data from ivr solutions and public sources to create detailed guides ivr solutions modules y ou can choose from a list of available modules to build your {{scenario plural lowercase}} add a number to dialer add a phone number to your dialer so you can easily make calls call a user starts a phone call to a customer using a specific did (direct inward dialing) number and extension change a dialer status updates the current status of the dialer, allowing you to manage and track its activity more easily create a text template creates a new text template by letting you specify both its name and the content you want to include create an outbound dialer by flow id place a call that follows a chosen ivr (interactive voice response) flow make a call with text template places a call to a customer and delivers your personalized message make an api call allows you to make a custom api request to the service using your authorized account toggle a agent status updates the status of a specific agent by using their extension number watch incoming call logs triggers whenever a new incoming call is recorded in your system watch outgoing call logs triggers when a new outgoing call is placed watch outgoing dialer call logs triggers whenever a new call is placed using the dialer, so you can easily track and respond to outgoing calls templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} ivr solutions resources you can have access to more resources related to this app on the following links https //community make com/search?q=ivr%20solutions https //www ivrsolutions in https //ivrsolutions io/api documentation https //www make com/en/integrations/ivr solutions help us improve this documentation have experience with ivr solutions? we'd love to hear from you if you have insights, use cases, or technical details that could help other users, please consider using the feedback widget at the bottom of the page sharing your knowledge in the https //community make com your feedback helps us create better documentation for everyone