Invgate by Maxmel Tech

invgate offers it service management and asset management solutions to streamline it operations integrating with make com enables automated workflows for ticketing, asset tracking, and it process management, enhancing efficiency and connectivity across business tools limited documentation we currently can't provide complete documentation for invgate because there isn't enough publicly available information about this app our ai powered documentation system relies on comprehensive data from invgate and public sources to create detailed guides about invgate invgate is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=invgate\&app slug=invgate community\&app unique id=invgate yj574p app installation to install this app, you need admin, owner, or app developer permissions docid foycaspyp9uykgm7lqpb go to the https //www make com/en/integrations/invgate community/ click the install button follow the on screen instructions to complete the setup invgate modules y ou can choose from a list of available modules to build your {{scenario plural lowercase}} accept an approval approves a pending request in the system, allowing the process to move forward accept an incident solution approves and records a solution for a specific incident add helpdesk observers adds selected users as observers to a helpdesk, allowing them to monitor and follow ticket updates without being directly assigned add observers to a group adds selected users as observers to a specific group, allowing them to monitor group activity without participating directly add a group user adds a user to a specific group, connecting them so they can access group resources and activities cancel an approval cancels the approval process for a specific item or task, stopping any further review or action on it cancel an incident cancels a specific incident using the incident id you provide create breaking news generates and prepares breaking news stories ready for publication create a breaking news status creates a new update for the specified breaking news story create a company creates a new company record using the information you provide create a group creates a new group within your chosen service, helping you organize users or resources more efficiently create a location adds a new location to your system, allowing you to manage and track it easily create a time tracking record creates a new time tracking entry for a selected user, helping you keep track of their work hours or activities create a user adds a new user account to your system create an incident comment adds a new comment to a specific incident, allowing you to share updates or information create an incident request creates a new incident request to help you report and track issues as they arise create an internal note adds an internal note to the system, helping you keep track of important information or documentation for future reference delete a company permanently removes a selected company from your database delete a group permanently removes a selected group from your chosen service delete a location permanently removes a selected location from your account delete a time tracking record permanently removes a specific time tracking entry from your system delete a user permanently removes a selected user from your account on the service delete an internal note removes a specific internal note from the selected database or system get breaking news fetches the latest breaking news stories from the news source you choose get a data export url provides you with a link to download your exported data get a user fetches detailed information about a specific user list breaking news fetches the latest breaking news stories for you list breaking news statuses fetches the latest breaking news updates list companies fetches a complete list of all companies from your account list group observers fetches a complete list of all observers assigned to a group list group users fetches a complete list of all members within a specific group list groups fetches a list of all available groups in your account list help desks fetches a list of all available help desks in your account list helpdesk observers fetches a list of all observers assigned to your helpdesk, so you can see who is monitoring support activities list incident approvals fetches a list of approval instances, allowing you to view all current approval requests in your system list incident comments fetches all comments associated with a specific incident list incident tasks finds and lists all tasks associated with a specific incident list incidents fetches a list of all existing incidents from your system list internal notes fetches all internal notes stored in your system, giving you easy access to important internal information list locations fetches a complete list of all available locations list time tracking records fetches all your time tracking records, letting you view every entry you've logged list users fetches a list of all users from your account perform an api request sends a custom api request to the service using your authorized account reject an approval declines a pending approval request, indicating that it will not be approved reject an incident rejects an incident if it meets certain conditions you set reject an incident solution rejects a proposed solution for an incident in your selected system or service remove group observers removes selected observers from a specified group remove group users removes selected users from a specified group remove observers from a helpdesk removes selected observers from a specific helpdesk ticket reopen an incident reopens a previously closed request in your incident management system, allowing you to continue working on it or make further updates update breaking news updates existing breaking news stories with the latest information or corrections to keep your audience informed and up to date update a company updates the details and information for a specific company update a user updates the details of a specific user with the information you provide update an incident updates an existing incident with new information based on your request update an internal note updates an existing internal note in your chosen system, allowing you to keep information up to date watch breaking news triggers whenever a new breaking news story is published watch groups this module activates whenever a new group is created or an existing group is updated, helping you stay on top of all group changes watch locations this module activates whenever a new location is created or when an existing location is updated watch users this module activates whenever a new user account is added templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} invgate resources you can have access to more resources related to this app on the following links https //community make com/search?q=invgate https //invgate com https //startintegrate com/apps/it development/invgate yj574p https //www make com/en/hq/app invitation/64a4c078bbf8c1c497e1f2f573f61cc7 https //www make com/en/integrations/invgate community help us improve this documentation have experience with invgate? we'd love to hear from you if you have insights, use cases, or technical details that could help other users, please consider using the feedback widget at the bottom of the page contacting the developer to request public documentation https //f make com/r/reachout?app name=invgate\&app slug=invgate community\&app unique id=invgate yj574p sharing your knowledge in the https //community make com your feedback helps us create better documentation for everyone