--- title: innoChat slug: innochat description: How to integrate innoChat with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_innochat.png createdAt: 2025-12-14T06:59:43.815Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/innochat.png" alt="innoChat logo" caption size="50" width="512" height="512"} | InnoChat is a secure Swiss messaging platform for private and business communication. Integrating InnoChat with Make.com enables automated message sending, contact management, and notification workflows directly within users' secure InnoChat environments. | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official innoChat documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [innoChat](https://www.innochat.ch/contact) directly. ::: # Requirements To use the innoChat app in Make, you must have an active account and an API Key, [create your account on innoChat](https://www.innochat.ch/). For subscription, refer to the [innoChat pricing page](https://www.innochat.ch/). # Connect innoChat and Make To get started, you must first create a connection between innoChat and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your API Key in your innoChat account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your API Key in your innoChat account Before you create the connection in Make, you should first obtain your **API Key** in your innoChat account. To obtain your **API Key **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to the** Account menu** in the** navigation bar**. ::: :::WorkflowBlockItem Click on the** API Key**s section within your account settings. ::: :::WorkflowBlockItem Click the** Generate** new key button. ::: :::WorkflowBlockItem Enter a description for the API key. ::: :::WorkflowBlockItem Click the** Generate** button. ::: :::WorkflowBlockItem Copy the API key displayed on screen. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://docs.innochat.ch/api-reference/api-key-setup) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the innoChat module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your innoChat account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # innoChat modules After connecting to the innoChat app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized credentials. ::: :::ExpandableHeading ### Send a Message Sends user input to a chatbot and retrieves the chatbot's reply. ::: :::ExpandableHeading ### Watch New Submitted Forms Triggers whenever a user completes and submits a form during a chat conversation. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # innoChat resources You can have access to more resources related to this app on the following links - [innoChat topics on Make community](https://community.make.com/search?q=innoChat) - [innoChat website](https://www.innochat.ch/) - [innoChat API documentation](https://www.innoinstant.com/chat-api-sdk) - [innoChat page on make](https://www.make.com/en/integrations/innochat) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::