---
title: Infobip
slug: infobip
description: How to integrate Infobip with Make.com
image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_infobip.png
docTags: 
createdAt: 2025-02-03T13:28:28.552Z
---

| ::Image[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/infobip.png" size="50" width="512" height="512" position="center" alt="Infobip logo" showCaption="false"} | Infobip is a cloud communications platform enabling businesses to send messages, notifications, and alerts via SMS, email, voice, and chat apps. Integrating with Make.com lets users automate customer communications, trigger alerts, and manage omnichannel messaging workflows. |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |

:::hint{type="warning"}
This is AI-generated content based on official Infobip documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Infobip](https://www.infobip.com/docs/essentials/support) directly.
:::

# Requirements

To use the Infobip app in Make, you must have an active account and use one of the supported authentication methods such as API key basic auth IBSSO token or OAuth 20, [create your account on Infobip](https://www.infobip.com). For subscription, refer to the [Infobip pricing page](https://www.infobip.com).

# Connect Infobip and Make&#x20;

To get started, you must first create a connection between Infobip and Make, allowing the two services to communicate.&#x20;

::::WorkflowBlock
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**Obtain your API Key in your Infobip account**
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**Create the connection in Make.**
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## Obtain your API Key in your Infobip account

Before you create the connection in Make, you should first obtain your **API Key** in your Infobip account.

To obtain your **API Key&#x20;**:

::::WorkflowBlock
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Navigate to you&#x72;**&#x20;account dashboard**.
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:::WorkflowBlockItem
Navigate to the&#xNAN;**&#x20;API keys section**.

![](https://make-cxp-documentation.ams3.cdn.digitaloceanspaces.com/apps-center-screenshots/infobip_API_Key)
:::

:::WorkflowBlockItem
Copy th&#x65;**&#x20;API key** displayed in the list.
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:::WorkflowBlockItem
Locate you&#x72;**&#x20;subdomain** at the top of the page or in th&#x65;**&#x20;Base URL section**.
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:::WorkflowBlockItem
Copy th&#x65;**&#x20;subdomain** displayed in the URL.
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::::

You will use this value while creating a connection in Make.&#x20;

Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://www.infobip.com/docs/api)

## Create the connection in Make&#x20;

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::::WorkflowBlockItem
[ account](https://www.make.com/en/register), add the Infobip module to your scenario, and click **Create a connection.&#x20;**

:::hint{type="info"}
If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.**
:::
::::

:::WorkflowBlockItem
*Optional:&#x20;*&#x49;n the **Connection name** field, enter a name for the connection.
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:::WorkflowBlockItem
Enter the **authentication credentials** you copied from your Infobip account or follow the on-screen instructions to create the connection.&#x20;
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For detailed information on connecting an application, see [Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ) page.

# Infobip modules

After connecting to the Infobip app, you can choose from a list of available modules to build your scenarios.&#x20;

:::ExpandableHeading
### Make an API Call

Executes a custom API request to the connected service using your authorized credentials.
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:::ExpandableHeading
### Send an SMS

Sends a text message (SMS) to a specified phone number.
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:::ExpandableHeading
### Watch SMS

Triggers when a new SMS message is successfully sent from your account.
:::

# Templates

You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios.

# Infobip resources&#x20;

You can have access to more resources related to this app on the following links

- [Infobip topics on Make community](https://community.make.com/search?q=Infobip)
- [Infobip website](https://www.infobip.com)
- [Infobip API documentation](https://www.infobip.com/docs/api)
- [Infobip page on make](https://www.make.com/en/integrations/infobip)

***

:::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"}

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