Hiver by Codex Solutions International
  | Hiver is an AI-powered customer service platform offering omnichannel support, ticketing, chatbots, and analytics. Integrating Hiver with Make.com enables automated workflows, streamlined support processes, and enhanced collaboration for teams managing customer communications and inquiries. |
|---|
This is AI-generated content based on official Hiver documentation. The content may still contain errors—please verify important information. If you have questions, contact Hiver directly.
How to get support on Hiver
Hiver is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https://f.make.com/r/reachout?app_name=Hiver&app_slug=hiver-community&app_unique_id=hiver-st5j8g.
Requirements
To use the Hiver app in Make, you must have an active Hiver account and an API key, create your account on Hiver.
App installation
To install this app, you need Admin, Owner, or App Developer permissions. Learn more about organization roles.Learn more about organization roles
Go to the Make integration page.
Click the Install button.
Follow the on-screen instructions to complete the setup.
Connect Hiver and Make
To get started, you must first create a connection between Hiver and Make, allowing the two services to communicate.
You can connect using the following method: API Keys.
API Keys Instructions
You need to obtain your API Key from the platform.
Login to your platform using your credentials.
Navigate to the API section.
Locate your API Key.
Copy the API Key for use in your integration.
Some community developers require an additional specific API Key. Retrieve the required API key from the community developer's dashboard, generally found under Settings/API. For more info, please https://f.make.com/r/reachout?app_name=Hiver&app_slug=hiver-community&app_unique_id=hiver-st5j8g.
Create the connection in Make
Log in in your Make account, add the Hiver module to your scenario, and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: in the Connection name field, enter a name for the connection.
Enter the authentication credentials you copied from your Hiver or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier.
For detailed information on connecting an application, see Connect an applicationConnect an application. page.
Hiver modules
After connecting to the Hiver app, you can choose from a list of available modules to build your scenarios.
Templates
You can look for more templates in Make's template gallery, where you'll find thousands of pre-created scenarios.
Hiver resources
You can have access to more resources related to this app on the following links :