Hiver by Codex Solutions International

hiver is an ai powered customer service platform offering omnichannel support, ticketing, chatbots, and analytics integrating hiver with make com enables automated workflows, streamlined support processes, and enhanced collaboration for teams managing customer communications and inquiries this is ai generated content based on official hiver documentation the content may still contain errors—please verify important information if you have questions, contact https //help hiverhq com/ directly how to get support on hiver hiver is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=hiver\&app slug=hiver community\&app unique id=hiver st5j8g requirements to use the hiver app in make, you must have an active hiver account and an api key, https //hiverhq com/ app installation to install this app, you need admin, owner, or app developer permissions docid foycaspyp9uykgm7lqpb go to the https //www make com/en/integrations/hiver community/ click the install button follow the on screen instructions to complete the setup connect hiver and {{product name}} to get started, you must first create a connection between hiver and {{product name}} , allowing the two services to communicate you can connect using the following method api keys api keys instructions you need to obtain your api key from the platform login to your platform using your credentials navigate to the api section locate your api key copy the api key for use in your integration some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=hiver\&app slug=hiver community\&app unique id=hiver st5j8g create the connection in {{product name}} https //www make com/en/register , add the hiver module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your hiver or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page hiver modules after connecting to the hiver app, you can choose from a list of available modules to build your {{scenario plural lowercase}} get a inbox retrieve detailed information about a specific inbox by providing its unique id list all conversations in the inbox retrieve all conversations from your inbox, allowing you to view and manage ongoing chats list all inboxes retrieve a list of all your inboxes, allowing you to view and manage the different inboxes associated with your account list all tags in the inbox retrieve a complete list of all tags currently available in your inbox, helping you organize and manage your messages more efficiently list all users in the inbox retrieve a complete list of all users who have access to the inbox make an api call perform a custom api request to interact directly with the selected app’s api, allowing you to access features or data not covered by the standard modules templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} hiver resources you can have access to more resources related to this app on the following links https //community make com/search?q=hiver https //hiverhq com/ https //help hiverhq com/ https //developer hiverhq com/hiver api https //www make com/en/integrations/hiver community