Helpwise
 | Helpwise is a shared inbox platform for managing team email, SMS, WhatsApp, and other channels. Integrating Helpwise with Make.com lets users automate ticket creation, assign conversations, and sync customer communications across multiple channels directly from their workflows. |
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This is AI-generated content based on official Helpwise documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact Helpwise directly.
Requirements
To use the Helpwise app in Make, you must have an active Helpwise account and an API key, create your account on Helpwise. For subscription, refer to the Helpwise pricing page.
Connect Helpwise and Make
To get started, you must first create a connection between Helpwise and Make, allowing the two services to communicate.
Obtain your API Key in your Helpwise account
Create the connection in Make.
Obtain your API Key in your Helpwise account
Before you create the connection in Make, you should first obtain your API Key in your Helpwise account.
To obtain your API Key :
Navigate to the settings page in your Helpwise account.
Click on the API option in the left sidebar.
Copy the API key displayed on the screen.
Copy the Client secret displayed on the screen.
You will use this value while creating a connection in Make.
Because the UI might have changed, the steps you see on your screen might be different, check the vendor documentation for updates.
Create the connection in Make
Log in in your Make account, add the Helpwise module to your scenario, and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: In the Connection name field, enter a name for the connection.
Enter the authentication credentials you copied from your Helpwise account or follow the on-screen instructions to create the connection.
For detailed information on connecting an application, see Connect an applicationConnect an application. page.
Helpwise modules
After connecting to the Helpwise app, you can choose from a list of available modules to build your scenarios.
Templates
You can look for more templates in Make's template gallery, where you'll find thousands of pre-created scenarios.
Helpwise resources
You can have access to more resources related to this app on the following links