Helpwise

helpwise is a shared inbox platform for managing team email, sms, whatsapp, and other channels integrating helpwise with make com lets users automate ticket creation, assign conversations, and sync customer communications across multiple channels directly from their workflows this is ai generated content based on official helpwise documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //helpwise io/ directly requirements to use the helpwise app in make, you must have an active helpwise account and an api key, https //helpwise io/ for subscription, refer to the https //helpwise io/ connect helpwise and {{product name}} to get started, you must first create a connection between helpwise and {{product name}} , allowing the two services to communicate obtain your api key in your helpwise account create the connection in make obtain your api key in your helpwise account before you create the connection in {{product name}} , you should first obtain your api key in your helpwise account to obtain your api key navigate to the settings page in your helpwise account click on the api option in the left sidebar copy the api key displayed on the screen copy the client secret displayed on the screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //docs helpwise io/articles/221856 integrate helpwise with zapier create the connection in {{product name}} https //www make com/en/register , add the helpwise module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your helpwise account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page helpwise modules after connecting to the helpwise app, you can choose from a list of available modules to build your {{scenario plural lowercase}} add a note creates a new note in your selected application create a contact adds a new contact to your address book or contact list create a mailbox creates a new email mailbox for receiving and sending messages get a contact retrieves detailed information for a selected contact get a mailbox retrieves detailed information about a selected mailbox account get a thread retrieves detailed information about a particular thread or conversation, such as its participants, messages, and status list contacts retrieves detailed information about your contacts stored in helpwise list emails retrieves a list of all your emails from your helpwise account list mailboxes retrieves and displays a list of all your mailboxes from your helpwise account list threads retrieves a list of your threads or conversations from your helpwise account make an api call executes a custom api request to the connected service using your authorized credentials search contacts searches through all of your contacts stored in helpwise to find matches based on your specified criteria send an email composes a new email message and delivers it to the specified recipient(s) watch contacts triggers when a new contact is created and added to your account watch emails triggers when a new email message arrives in your specified mailbox watch mailboxes triggers when a new mailbox is created and added to your helpwise account watch threads triggers when a new email thread or conversation is created in your mailbox templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} helpwise resources you can have access to more resources related to this app on the following links https //helpwise io/ https //helpwise io/developers/ https //www make com/en/integrations/helpwise