Generates a new chat username for an existing customer account.

Creates a new conversation within a specified mailbox, including at least one message thread.

Adds a new customer record to your account.

Generates and assigns a new phone number to an existing customer in your account.

Creates a new social media profile linked to an existing customer in your system.

Creates a new conversation thread, including options for chat, customer messages, notes, phone calls, and replies.

Creates a new website under the account of an existing customer.

Generates and sends a new email message to a specified existing customer.

Adds a new address or updates an existing address for a specified customer.

Removes a selected social media profile from a customer's account.

Removes a customer's chat handle from their profile.

Permanently removes a selected conversation from your account.

Removes a specific phone number from a customer's profile.

Permanently removes a specific website associated with a customer from the system.

Deletes a specific address from a customer's profile.

Deletes a specific email address from a customer's profile.

Retrieves detailed information about a specific conversation using its unique ID.

Retrieves detailed information for a specific customer using their unique ID.

Retrieves detailed information for a specific mailbox using its unique ID.

Retrieves the full address details for a specific customer using their unique ID.

Retrieves all chat handles associated with a specified customer.

Retrieves and allows you to filter a list of all conversations in your account.

Retrieves and displays a list of all customers, allowing you to apply filters to narrow down the results.

Retrieves a list of email addresses associated with your customers.

Retrieves a list of all folders within a specified mailbox.

Retrieves a list of all available mailboxes in your account.

Retrieves a list of all available tags from your account.

Retrieves a list of conversation threads from your account.

Executes a custom API request to the connected service using your authorized credentials.

Updates the details or attributes of an existing customer.

Updates the chat handle information for a specific customer in your system.

Updates the details or information within an existing conversation.

Updates the information of an existing customer in your database.

Updates the phone number associated with an existing customer record.

Updates the social media profile information for a specified customer.

Modifies the content or properties of an existing discussion thread.

Updates the details or content of a customer's website.

Updates the email address associated with a specific customer.

Triggers when any of the following conversation-related events occur: a conversation agent reply is created, a conversation is assigned, a new conversation is created, a customer reply is added to a conversation, a conversation is deleted, conversations are merged, a conversation is moved, a note is added to a conversation, the status of a conversation changes, or tags are created, edited, removed, or merged within a conversation.

Triggers when a new customer record is added to your system.

Triggers when a new customer satisfaction rating is submitted.