Communication
Heartbeat
18 min
heartbeat is an all in one platform for building and managing community led businesses, offering chats, events, courses, payments, and automations integrating with make com enables seamless workflow automation and connectivity with other business tools, enhancing community management efficiency this is ai generated content based on official heartbeat documentation the content may still contain errors—please verify important information if you have questions, contact heartbeat support directly how to get support on heartbeat heartbeat is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=heartbeat\&app slug=heartbeat community\&app unique id=heartbeat aaux5c requirements to use the heartbeat app in make, you must have an active heartbeat account and an api key, create your account on heartbeat app installation to install this app, you need admin, owner, or app developer permissions organizations start by installing the app from the make integration page click the install button and follow the on screen instructions to complete the setup connect heartbeat and {{product name}} to get started, you must first create a connection between heartbeat and {{product name}} , allowing the two services to communicate you can connect using the following method api keys api keys instructions you need to obtain your api key to authenticate requests log in to your heartbeat platform account using your credentials navigate to the section where api keys are managed or generated locate or generate your api key copy and securely store your api key for future use some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=heartbeat\&app slug=heartbeat community\&app unique id=heartbeat aaux5c create the connection in {{product name}} log in in your make account , add the heartbeat module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your heartbeat or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application heartbeat modules after connecting to the heartbeat app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a comment adds a new comment to a specified item or conversation create a direct chat creates a new chat conversation between two selected users, allowing them to exchange messages directly create a thread starts a brand new conversation thread, allowing you to organize and manage messages or discussions from scratch create a user adds a new user account to a specific community, allowing them to participate and access community features create an invitation creates a new invitation for an event or meeting, allowing you to easily invite participants and share event details delete a channel permanently removes a selected channel from your workspace, including all its messages and content delete a user permanently removes a user from your system using their email address get a user fetches detailed information about a specific user from your account list channels fetches a list of available channels, allowing you to view and work with all the channels in your account list chat history retrieves the most recent 100 messages from a chat, allowing you to view the latest conversation history list users fetches and displays a list of all users from your account, allowing you to view details about each user make an api call allows you to make a custom api request to the service, using your own parameters and authentication this lets you access features or data not covered by the standard modules reactivate a user reactivates a user account using their email address, allowing previously deactivated users to regain access search users finds and lists users based on your search criteria send a channel message sends a new message directly to a chosen channel, allowing you to share updates or information with all channel members instantly send a direct message sends a direct message straight to a specific user, allowing you to communicate with them privately watch events triggers when a particular event takes place, allowing you to automatically start a workflow in response to that event templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} heartbeat resources you can have access to more resources related to this app on the following links heartbeat topics on make community heartbeat website heartbeat documentation heartbeat api documentation heartbeat page on make