--- title: GupShup by Codex Solutions International slug: gupshup-vxcsg1 description: How to integrate GupShup with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_gupshup-community.png docTags: createdAt: 2025-11-18T01:42:18.674Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/gupshup-community.png" alt caption size="50" width="512" height="512"}

:inlineImage[]{src="https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/JoAJhvSlBlBIvHteHmo_y-20251023-115411.jpeg" alt caption size="46" width="400" height="128"} | Gupshup is a conversational messaging platform enabling businesses to build chatbots and automate communications across messaging channels. Integrating with Make.com allows users to automate workflows and streamline customer interactions using Gupshup’s messaging capabilities. | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official GupShup documentation. The content may still contain errors—please verify important information. If you have questions, contact [GupShup](https://www.gupshup.ai/resources/press-releases/gupshup-io-launches-domain-specific-ace-llm) directly. ::: # How to get support on GupShup GupShup is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https\://f.make.com/r/reachout?app\_name=GupShup\&app\_slug=gupshup-community\&app\_unique\_id=gupshup-vxcsg1. # Requirements To use the GupShup app in Make, you must have an active Gupshup account and generate an API key, [create your account on GupShup.](https://www.gupshup.ai/) # App installation :::hint{type="info"} To install this app, you need Admin, Owner, or App Developer permissions. [Learn more about organization roles.](docId:-FOYcASPYP9uYKGm7LQPB) ::: ::::WorkflowBlock :::WorkflowBlockItem Go to the [Make integration page](https://www.make.com/en/integrations/gupshup-community/). ::: :::WorkflowBlockItem Click the **Install** button. ::: :::WorkflowBlockItem **Follow** the on-screen instructions to complete the setup. ::: :::: # Connect GupShup and Make To get started, you must first create a connection between GupShup and Make, allowing the two services to communicate. You can connect using the following method: API Key. ## API Key Instructions You need to generate your API key. ::::WorkflowBlock :::WorkflowBlockItem Login to your platform using your credentials. ::: :::WorkflowBlockItem Navigate to the Access API section. ::: :::WorkflowBlockItem Locate the option to create or configure an API key. ::: :::WorkflowBlockItem Generate a new API key. ::: :::WorkflowBlockItem Copy and securely store the generated API key. ::: :::: :::hint{type="info"} Some community developers require an additional specific **API Key**. Retrieve the required **API key **from the community developer's dashboard, generally found under **Settings/API. **For more info, please https\://f.make.com/r/reachout?app\_name=GupShup\&app\_slug=gupshup-community\&app\_unique\_id=gupshup-vxcsg1. ::: ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the GupShup module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *in the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your GupShup or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # GupShup modules After connecting to the GupShup app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Make an API Call Perform a custom API request to the connected service, allowing you to interact with specific endpoints and access or send data that may not be available through the standard modules. ::: :::ExpandableHeading ### Send a Media Message Send a Media Message This module lets you send a media message, such as a photo, video, or audio file, to a specified recipient through the connected app. Use it to share multimedia content directly in your conversations. ::: :::ExpandableHeading ### Send a Media Template Send a Media Template: This module allows you to send a pre-designed media message template, such as an image, video, or document, to your contacts. It’s perfect for sharing consistent, visually engaging content quickly and easily. ::: :::ExpandableHeading ### Send a Session Message Send a Text Template This module allows you to send a pre-defined text template to your chosen recipient. It’s perfect for quickly sharing standard messages, notifications, or updates without having to type them out each time. ::: :::ExpandableHeading ### Send a Text Template Message Send a text Template message: This module allows you to send a pre-defined text message template to a WhatsApp user. You can select the specific template you want to use and fill in any required variables, making it easy to send personalized, consistent messages automatically. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # GupShup resources You can have access to more resources related to this app on the following links : - [GupShup website](https://www.gupshup.ai/) - [GupShup API documentation](https://docs.gupshup.io/reference) - [GupShup page on make](https://www.make.com/en/integrations/gupshup-community) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::