AI
GupShup by Codex Solutions International
12 min
gupshup ai is an ai powered customer conversation platform that automates real time, multichannel interactions for sales and support integrating with make com enables users to automate communication workflows across messaging channels, enhancing customer engagement and operational efficiency this is ai generated content based on official gupshup documentation the content may still contain errors—please verify important information if you have questions, contact gupshup directly how to get support on gupshup gupshup is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=gupshup\&app slug=gupshup community\&app unique id=gupshup vxcsg1 requirements to use the gupshup app in make, you must have a gupshup enterprise sms user id and password and a registered dlt template, create your account on gupshup app installation to install this app, you need admin, owner, or app developer permissions organizations go to the make integration page click the install button follow the on screen instructions to complete the setup connect gupshup and {{product name}} to get started, you must first create a connection between gupshup and {{product name}} , allowing the two services to communicate you can connect using the following method plain authentication (userid and password in request parameters) plain authentication (userid and password in request parameters) instructions you need to retrieve your user id and password for authentication login to your gupshup enterprise sms platform account locate your user id and password provided for your gupshup enterprise sms account some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=gupshup\&app slug=gupshup community\&app unique id=gupshup vxcsg1 create the connection in {{product name}} log in in your make account , add the gupshup module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your gupshup or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application page gupshup modules after connecting to the gupshup app, you can choose from a list of available modules to build your {{scenario plural lowercase}} make an api call executes a custom api request to the selected service, allowing you to interact directly with its endpoints and access features or data not covered by the standard modules send a media message this module allows you to send a media message, such as a photo, video, or audio file, to a selected recipient it’s perfect for sharing multimedia content directly through your automated workflows send a media template send a media template this module allows you to send a pre designed media template message, such as images, videos, or documents, to your recipients it’s perfect for sharing rich content in a structured format directly through your chosen platform send a session message send a text template this module allows you to send a pre defined text template to a specified recipient it's perfect for quickly delivering standardized messages, such as reminders, confirmations, or notifications, without having to type them out each time send a text template message send a text template message easily send a pre designed text message template to your contacts this module lets you quickly deliver standardized messages, making communication faster and more consistent templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} gupshup resources you can have access to more resources related to this app on the following links gupshup website gupshup api documentation gupshup page on make