Communication
GupShup by Maxmel Tech
13 min
gupshup ai is an ai powered platform for automating customer conversations across multiple channels, supporting sales, marketing, and support integrating with make com enables users to automate and personalize customer engagement workflows across messaging platforms, improving efficiency and reach this is ai generated content based on official gupshup documentation the content may still contain errors—please verify important information if you have questions, contact https //support gupshup io/hc/en us/requests/new directly how to get support on gupshup gupshup is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=gupshup\&app slug=gupshup community\&app unique id=gup shup l9y25i requirements to use the gupshup app in make, you must have an active account and an api key generated from an access profile, https //gupshup ai app installation to install this app, you need admin, owner, or app developer permissions docid foycaspyp9uykgm7lqpb go to the https //www make com/en/integrations/gupshup community/ click the install button follow the on screen instructions to complete the setup connect gupshup and {{product name}} to get started, you must first create a connection between gupshup and {{product name}} , allowing the two services to communicate you can connect using the following method plain authentication (user id and password) plain authentication (user id and password) instructions you need to obtain your user id and password for authentication login to your gupshup enterprise sms platform account locate your user id and password provided for your account these credentials are typically assigned at the time of account creation some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=gupshup\&app slug=gupshup community\&app unique id=gup shup l9y25i create the connection in {{product name}} https //www make com/en/register , add the gupshup module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your gupshup or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page gupshup modules after connecting to the gupshup app, you can choose from a list of available modules to build your {{scenario plural lowercase}} make an api call allows you to make a custom api request to the connected service using your own parameters and settings make an api call allows regular users to make custom, authorized api requests to the service, enabling them to access or interact with features not covered by the standard modules send mm lite messages sends mm lite messages directly to regular users, allowing you to quickly communicate important information or updates send messages sends messages directly to regular users, allowing you to communicate with individuals who are not administrators or bots send a message sends a message directly to any mobile number through the enterprise platform, allowing you to quickly reach your contacts with important information or updates send an instagram message sends a customized message directly to a user on instagram templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} gupshup resources you can have access to more resources related to this app on the following links https //gupshup ai https //docs gupshup io/docs/creating an api https //www make com/en/integrations/gupshup community