GupShup by Maxmel Tech
![]() | Gupshup.ai is an AI-powered platform for automating customer conversations across multiple channels, supporting sales, marketing, and support. Integrating with Make.com enables users to automate and personalize customer engagement workflows across messaging platforms, improving efficiency and reach. |
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This is AI-generated content based on official GupShup documentation. The content may still contain errors—please verify important information. If you have questions, contact GupShup directly.
How to get support on GupShup
GupShup is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https://f.make.com/r/reachout?app_name=GupShup&app_slug=gupshup-community&app_unique_id=gup-shup-l9y25i.
Requirements
To use the GupShup app in Make, you must have an active account and an API key generated from an access profile, create your account on GupShup.
App installation
To install this app, you need Admin, Owner, or App Developer permissions. Learn more about organization roles.Learn more about organization roles
Go to the Make integration page.
Click the Install button.
Follow the on-screen instructions to complete the setup.
Connect GupShup and Make
To get started, you must first create a connection between GupShup and Make, allowing the two services to communicate.
You can connect using the following method: Plain Authentication (User ID and Password).
Plain Authentication (User ID and Password) Instructions
You need to obtain your User ID and Password for authentication.
Login to your Gupshup Enterprise SMS platform account.
Locate your User ID and Password provided for your account. These credentials are typically assigned at the time of account creation.
Some community developers require an additional specific API Key. Retrieve the required API key from the community developer's dashboard, generally found under Settings/API. For more info, please https://f.make.com/r/reachout?app_name=GupShup&app_slug=gupshup-community&app_unique_id=gup-shup-l9y25i.
Create the connection in Make
Log in in your Make account, add the GupShup module to your scenario, and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: in the Connection name field, enter a name for the connection.
Enter the authentication credentials you copied from your GupShup or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier.
For detailed information on connecting an application, see Connect an applicationConnect an application. page.
GupShup modules
After connecting to the GupShup app, you can choose from a list of available modules to build your scenarios.
Templates
You can look for more templates in Make's template gallery, where you'll find thousands of pre-created scenarios.
GupShup resources
You can have access to more resources related to this app on the following links :
