Groove
 | Groove is a help desk platform for small businesses, offering shared inboxes, ticket management, and customer support automation. Integrating Groove with Make.com enables users to automate ticket creation, update statuses, and sync customer conversations across multiple tools. |
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This is AI-generated content based on official Groove documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact Groove directly.
Requirements
To use the Groove app in Make, you must be an admin on an active Groove account and have access to a private access token, create your account on Groove. For subscription, refer to the Groove pricing page.
Connect Groove and Make
To get started, you must first create a connection between Groove and Make, allowing the two services to communicate.
Obtain your API Key in your Groove account
Create the connection in Make.
Obtain your API Key in your Groove account
Before you create the connection in Make, you should first obtain your API Key in your Groove account.
To obtain your API Key :
Navigate to the account settings.
Click the API section.
Copy the API token displayed on screen.
You will use this value while creating a connection in Make.
Because the UI might have changed, the steps you see on your screen might be different, check the vendor documentation for updates.
Create the connection in Make
Log in in your Make account, add the Groove module to your scenario, and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: In the Connection name field, enter a name for the connection.
Enter the authentication credentials you copied from your Groove account or follow the on-screen instructions to create the connection.
For detailed information on connecting an application, see Connect an applicationConnect an application. page.
Groove modules
After connecting to the Groove app, you can choose from a list of available modules to build your scenarios.
Templates
You can look for more templates in Make's template gallery, where you'll find thousands of pre-created scenarios.
Groove resources
You can have access to more resources related to this app on the following links