Gorgias by Codex Solutions International
![]() | Gorgias is an AI-powered helpdesk platform for ecommerce that centralizes customer conversations across channels and automates support and sales tasks. Integrating with Make.com enables automated workflows, improving customer service efficiency and streamlining ecommerce operations. |
|---|
This is AI-generated content based on official Gorgias documentation. The content may still contain errors—please verify important information. If you have questions, contact Gorgias directly.
How to get support on Gorgias
Gorgias is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https://f.make.com/r/reachout?app_name=Gorgias&app_slug=gorgias-community&app_unique_id=gorgias-6foyv4.
Requirements
To use the Gorgias app in Make, you must have an active Gorgias account and either an API key for private apps or OAuth2 credentials for public apps, create your account on Gorgias.
App installation
To install this app, you need Admin, Owner, or App Developer permissions. Learn more about organization roles.Learn more about organization roles
Go to the Make integration page.
Click the Install button.
Follow the on-screen instructions to complete the setup.
Connect Gorgias and Make
To get started, you must first create a connection between Gorgias and Make, allowing the two services to communicate.
You can connect using the following method: API Keys,OAuth2.0,Basic Auth.
API Keys Instructions
You need to generate an API key from your Gorgias account settings.
Login to your Gorgias account.
Navigate to the Settings section.
Select the REST API section.
Click on the API Keys tab.
Click the button to create a new API Key.
Enter a name for your API Key and set the required permissions.
Save and copy the generated API Key.
OAuth2.0 Instructions
You need to register your application to obtain the necessary credentials.
Login to your Gorgias account.
Navigate to the Admin or Settings section.
Go to the REST API or API section.
Register a new application by providing the required information.
Specify the necessary scopes or permissions for your application's access.
Retrieve and note the generated Client ID and Client Secret.
Basic Auth Instructions
You need to retrieve your API credentials for Basic Authentication.
Log in to your Gorgias account.
Navigate to the Settings section.
Select the REST API option.
Locate your 'email address' and 'API key' for authentication.
Some community developers require an additional specific API Key. Retrieve the required API key from the community developer's dashboard, generally found under Settings/API. For more info, please https://f.make.com/r/reachout?app_name=Gorgias&app_slug=gorgias-community&app_unique_id=gorgias-6foyv4.
Create the connection in Make
Log in in your Make account, add the Gorgias module to your scenario, and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: in the Connection name field, enter a name for the connection.
Enter the authentication credentials you copied from your Gorgias or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier.
For detailed information on connecting an application, see Connect an applicationConnect an application. page.
Gorgias modules
After connecting to the Gorgias app, you can choose from a list of available modules to build your scenarios.
Templates
You can look for more templates in Make's template gallery, where you'll find thousands of pre-created scenarios.
Gorgias resources
You can have access to more resources related to this app on the following links :
