File and Document Management
Google Drive

Google Drive troubleshooting

5min

Explore the following error codes and suggestions to help you build your with Google Drive modules.

Error 400: Failed to Verify a Connection

Your connection has expired and is no longer valid. You need to reauthorize the connection every seven days.

This error affects non-Google Workspace accounts. For more details, please refer to Google OAuth documentation.

Due to Google's updated security policy, unpublished apps can only have a 7-day authorization period. After the OAuth security token expires, the connection is no longer authorized and any module relying on it will fail.

Solution

Option 1

To avoid weekly reauthorization, you can update the publishing status of your project.

If you update your project to the In production status, you will not be required to reauthorize the connection weekly.

Change the status of your project by following these steps:

1

Log in to the Google Cloud Platform using your Google credentials.

2

Navigate to the Oauth consent screen.

3

Click the Publish app button next to your app.

4

If the Needs verification message appears, choose whether to go through the Google verification process for the app or to connect to your unverified app. Currently connecting to unverified apps works in Make, but we cannot guarantee the Google will allow connections to unverified apps for an indefinite period.

For more information regarding publishing statuses, refer to the Publishing status section of Google's Setting up your OAuth consent screen help and our Community page.

Option 2

If you keep your project in the Testing status, you will be required to reauthorize your connection in Make every week.

Reauthorize your Google connection by following these steps:

1

Log in to .

2

Go to Connections.

3

Find your Google connection and click the Reauthorize button.

Unable to upload or update a file

There are several situations when uploading or updating a file fails:

  • The uploaded file is too big and exceeds the maximum file size limit allowed for your Google Drive plan or you have exceeded your Google Drive storage limit. You can either upgrade your storage plan or delete existing files from the Google Drive service.
  • The selected folder where the file was to be uploaded to no longer exists. The Make stops and it is then necessary to select a target folder again.