--- title: Gong slug: gong description: How to integrate Gong with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_gong.png createdAt: 2025-02-03T13:28:18.713Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/gong.png" alt="Gong logo" caption size="50" width="512" height="512"} | Gong is a revenue intelligence platform that analyzes sales calls and customer interactions. Integrating Gong with Make.com allows users to automate call analysis, synchronize conversation data, and trigger workflows based on sales insights directly from Gong. | | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Gong documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Gong](https://www.gong.io/contact-us) directly. ::: # Requirements To use the Gong app in Make, you must have a Gong administrator account on any Gong plan and obtain an API Key and Access Key Secret, [create your account on Gong](https://www.gong.io/). For subscription, refer to the [Gong pricing page](https://www.gong.io/). # Connect Gong and Make To get started, you must first create a connection between Gong and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your OAuth2 credentials in your Gong account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your OAuth2 credentials in your Gong account Before you create the connection in Make, you should first obtain your **OAuth2 credentials** in your Gong account. To obtain your **OAuth2 credentials **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to** Admin center > Settings > Ecosystem > API**. ::: :::WorkflowBlockItem Click the** INTEGRATIONS** tab. ::: :::WorkflowBlockItem Click** Create Integration**. ::: :::WorkflowBlockItem Enter your integration name and descriptions as prompted. ::: :::WorkflowBlockItem Upload the required app logos. ::: :::WorkflowBlockItem Select the scopes that your app needs. ::: :::WorkflowBlockItem Enter the callback URI: `https://www.integromat.com/oauth/cb/gong`. ::: :::WorkflowBlockItem Fill in the requested links and contact information as prompted. ::: :::WorkflowBlockItem Click** Save**. ::: :::WorkflowBlockItem Copy the** Client ID** displayed on screen. ::: :::WorkflowBlockItem Copy the** Client secret** displayed on screen. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://help.gong.io/docs/create-an-app-for-gong) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Gong module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Gong account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Gong modules After connecting to the Gong app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Add a Call Media Uploads a call recording, captured by a telephony system (PBX) or other media recording facility, to Gong. Supports various audio and video file formats such as WAV, MP3, MP4, MKV, and FLAC. ::: :::ExpandableHeading ### Create a Call Creates a new phone call record. ::: :::ExpandableHeading ### Get a Call Fetch detailed information about a particular phone call. ::: :::ExpandableHeading ### List Calls Retrieve a list of all calls that occurred within a selected date range. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized credentials. ::: :::ExpandableHeading ### Report Events of a Content Share Send engagement events to Gong and log them as activity timeline events whenever a Gong user shares content, such as contracts, with external participants like prospects. ::: :::ExpandableHeading ### Report Events of a Content View Send engagement events to Gong to log and display them on Gong’s activity timeline whenever an external participant, such as a prospect, views shared content (e.g., when a contract is opened and viewed). ::: :::ExpandableHeading ### Report Events of a Custom Action Send engagement events to Gong and display them as activity timeline events whenever an external participant, such as a prospect, interacts with your content (for example, when a contract is signed). ::: :::ExpandableHeading ### Watch New Calls Triggers when a new incoming or outgoing call is detected. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Gong resources You can have access to more resources related to this app on the following links - [Gong topics on Make community](https://community.make.com/search?q=Gong) - [Gong website](https://www.gong.io/) - [Gong API documentation](https://gong.app.gong.io/settings/api/documentation#overview) - [Gong page on make](https://www.make.com/en/integrations/gong) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::