Gong

gong is a revenue intelligence platform that analyzes sales calls and customer interactions integrating gong with make com allows users to automate call analysis, synchronize conversation data, and trigger workflows based on sales insights directly from gong this is ai generated content based on official gong documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www gong io/contact us directly requirements to use the gong app in make, you must have a gong administrator account on any gong plan and obtain an api key and access key secret, https //www gong io/ for subscription, refer to the https //www gong io/ connect gong and {{product name}} to get started, you must first create a connection between gong and {{product name}} , allowing the two services to communicate obtain your oauth2 credentials in your gong account create the connection in make obtain your oauth2 credentials in your gong account before you create the connection in {{product name}} , you should first obtain your oauth2 credentials in your gong account to obtain your oauth2 credentials navigate to admin center > settings > ecosystem > api click the integrations tab click create integration enter your integration name and descriptions as prompted upload the required app logos select the scopes that your app needs enter the callback uri https //www integromat com/oauth/cb/gong fill in the requested links and contact information as prompted click save copy the client id displayed on screen copy the client secret displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //help gong io/docs/create an app for gong create the connection in {{product name}} https //www make com/en/register , add the gong module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your gong account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page gong modules after connecting to the gong app, you can choose from a list of available modules to build your {{scenario plural lowercase}} add a call media uploads a call recording, captured by a telephony system (pbx) or other media recording facility, to gong supports various audio and video file formats such as wav, mp3, mp4, mkv, and flac create a call creates a new phone call record get a call fetch detailed information about a particular phone call list calls retrieve a list of all calls that occurred within a selected date range make an api call executes a custom api request to the connected service using your authorized credentials report events of a content share send engagement events to gong and log them as activity timeline events whenever a gong user shares content, such as contracts, with external participants like prospects report events of a content view send engagement events to gong to log and display them on gong’s activity timeline whenever an external participant, such as a prospect, views shared content (e g , when a contract is opened and viewed) report events of a custom action send engagement events to gong and display them as activity timeline events whenever an external participant, such as a prospect, interacts with your content (for example, when a contract is signed) watch new calls triggers when a new incoming or outgoing call is detected templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} gong resources you can have access to more resources related to this app on the following links https //community make com/search?q=gong https //www gong io/ https //gong app gong io/settings/api/documentation#overview https //www make com/en/integrations/gong