--- title: Gallabox by Maxmel Tech slug: gallabox-5ct1ep description: How to integrate Gallabox with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_gallabox-community.png docTags: createdAt: 2025-12-02T06:40:57.638Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/gallabox-community.png" alt caption size="50" width="512" height="512"}

:inlineImage[]{src="https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/JoAJhvSlBlBIvHteHmo_y-20251023-115411.jpeg" alt caption size="46" width="400" height="128"} | Gallabox is an AI-powered sales copilot focused on WhatsApp, enabling businesses to capture leads, qualify them with AI, automate nurturing, and manage team inboxes; integrating with Make.com lets users automate lead capture, qualification, and WhatsApp messaging workflows. | | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Gallabox documentation. The content may still contain errors—please verify important information. If you have questions, contact [Gallabox](https://gallabox.com/contact) directly. ::: # How to get support on Gallabox Gallabox is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https\://f.make.com/r/reachout?app\_name=Gallabox\&app\_slug=gallabox-community\&app\_unique\_id=gallabox-5ct1ep. # Requirements To use the Gallabox app in Make, you must have an active Gallabox account and generate an API Key and Secret, [create your account on Gallabox.](https://gallabox.com) # App installation :::hint{type="info"} To install this app, you need Admin, Owner, or App Developer permissions. [Learn more about organization roles.](docId:-FOYcASPYP9uYKGm7LQPB) ::: ::::WorkflowBlock :::WorkflowBlockItem Go to the [Make integration page](https://www.make.com/en/integrations/gallabox-community/). ::: :::WorkflowBlockItem Click the **Install** button. ::: :::WorkflowBlockItem **Follow** the on-screen instructions to complete the setup. ::: :::: # Connect Gallabox and Make To get started, you must first create a connection between Gallabox and Make, allowing the two services to communicate. You can connect using the following method: API Key,API Secret. ## API Key Instructions You need to generate your API Key and API Secret. ::::WorkflowBlock :::WorkflowBlockItem Login to your Gallabox account. ::: :::WorkflowBlockItem Navigate to the Settings section in the navigation panel. ::: :::WorkflowBlockItem Select the API Keys option. ::: :::WorkflowBlockItem Click on Add new to create a new API Key. ::: :::WorkflowBlockItem Provide a name for the API Key and select the desired permissions (All, Restricted, or Read only). ::: :::WorkflowBlockItem Click on Add API Key to generate the credentials. ::: :::WorkflowBlockItem Copy and securely store the generated API Secret immediately, as it will not be retrievable after the initial display. ::: :::WorkflowBlockItem Note the API Key ID, which will be available in the API Keys tab for future reference. ::: :::: ## API Secret Instructions You need to generate your API Key and API Secret in Gallabox. ::::WorkflowBlock :::WorkflowBlockItem Login to your Gallabox account. ::: :::WorkflowBlockItem Go to Settings in the navigation panel. ::: :::WorkflowBlockItem Select API keys. ::: :::WorkflowBlockItem Click on Add new to create a new API Key. ::: :::WorkflowBlockItem Provide a name for the API Key and select the desired permissions (All, Restricted, or Read only). ::: :::WorkflowBlockItem Click on Add API Key. ::: :::WorkflowBlockItem Copy the generated API Secret and store it securely, as it will not be retrievable after the initial display. ::: :::WorkflowBlockItem Note the API Key ID, which can be accessed from the API Keys tab for future reference. ::: :::: :::hint{type="info"} Some community developers require an additional specific **API Key**. Retrieve the required **API key **from the community developer's dashboard, generally found under **Settings/API. **For more info, please https\://f.make.com/r/reachout?app\_name=Gallabox\&app\_slug=gallabox-community\&app\_unique\_id=gallabox-5ct1ep. ::: ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Gallabox module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *in the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Gallabox account or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Gallabox modules After connecting to the Gallabox app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Assign a Conversation This module allows you to assign a particular conversation in Gallabox to a chosen user, helping ensure that the right team member handles each chat. ::: :::ExpandableHeading ### Assign a Conversation by Phone This module lets you assign a conversation to a user by searching for it using the contact’s phone number and a channel ID, so you don’t need to know the conversation ID. It’s especially helpful when you only have the phone number and want to automatically route the conversation to the right agent. ::: :::ExpandableHeading ### Create WhatsApp Template Message Sends a WhatsApp message using a pre-defined template, letting you automatically fill in placeholders with your own dynamic values—so each message can be personalized for your recipients. ::: :::ExpandableHeading ### Create a Change Conversation This module lets you update the team assigned to a specific conversation by sending a POST request to the Gallabox API. It’s a handy way to manage which team handles each conversation directly from your workflow. ::: :::ExpandableHeading ### Create a Contact Adds a new contact to the chosen account, allowing you to enter their name, email addresses, phone numbers, and, if you like, assign tags for better organization. ::: :::ExpandableHeading ### Create a Map Conversation Tag Adds a specific tag to a conversation by identifying it through the customer's phone number and the channel ID, making it easier to organize and track conversations. ::: :::ExpandableHeading ### Create a Map Conversation Tag This module lets you add a new tag or update an existing tag on a particular conversation in Gallabox by sending the tag name directly through the Gallabox API. It helps you organize and manage your conversations more efficiently by keeping your tags up to date. ::: :::ExpandableHeading ### Create a Mention in Conversation This module lets you mention one or more team members in a specific conversation within your Gallabox account, ensuring they receive a direct notification and are promptly alerted to important updates or messages in that conversation. ::: :::ExpandableHeading ### Create a Mention in a Conversation by Phone This module lets you mention one or more team members within a specific conversation, identified by a phone number. Simply provide the phone number, the channel ID, the user IDs of the team members you want to mention, and the message you’d like to send. ::: :::ExpandableHeading ### Create a Send ButtonMessage Sends a WhatsApp message to a recipient that includes interactive, customizable buttons for them to choose from. ::: :::ExpandableHeading ### Create a User This module allows you to invite one or more users to your Gallabox account by sending them invitation emails. You can specify each user's role and set their permissions for different channels, making it easy to manage access and collaboration within your team. ::: :::ExpandableHeading ### Delete a Conversation Tag Removes a selected tag from a particular conversation, using the conversation's unique ID to identify which conversation to update. ::: :::ExpandableHeading ### Delete a Conversation Tag by Phone This module allows you to remove a specific tag from a conversation linked to a particular contact, based on their phone number and the channel used. Simply provide the tag’s ID, the contact’s phone number, and the channel ID. The module will then confirm if the tag was successfully removed or let you know if there was an issue, such as the tag not existing or incorrect details being entered. ::: :::ExpandableHeading ### Delete a User Removes one or more users from your chosen Gallabox account by specifying their email addresses. This module helps you easily manage your team by deleting users as needed. ::: :::ExpandableHeading ### Get Contact Count Retrieves and displays the total count of contacts in your account. ::: :::ExpandableHeading ### Get Contact Filter This module fetches all the available filter options you can use when searching for contacts—such as tags, communication channels, and various other contact attributes—helping you easily narrow down and organize your contact searches. ::: :::ExpandableHeading ### Get Message Status Checks and provides detailed information about the delivery status of a specific outgoing WhatsApp message by using its message ID. ::: :::ExpandableHeading ### Get Users Fetches and displays a list of all users associated with a specific Gallabox account, allowing you to view details about each user within that account. ::: :::ExpandableHeading ### Get a Contact by ID Fetches detailed information about a specific contact using its unique ID. ::: :::ExpandableHeading ### Get a Contact by Phone Searches for and retrieves all contacts that have the specific phone number you provide, returning detailed information for each matching contact. ::: :::ExpandableHeading ### List Contacts Fetches a customized list of contacts from your Gallabox account by applying advanced search options, detailed filters, and controls for pagination and result limits. This module lets you use complex filter rules and search queries to find exactly the contacts you need. ::: :::ExpandableHeading ### Make an API Call Allows you to send a custom API request to any endpoint, giving you the flexibility to interact with features or data not covered by the standard modules. ::: :::ExpandableHeading ### Map Teams Assigns users to selected teams by matching their email addresses with the team names you specify, making it easy to organize and manage team memberships automatically. ::: :::ExpandableHeading ### Resolve a Conversation by ID This module lets you close out a particular conversation by using its unique ID. You can also decide if you want to trigger any reminder actions before marking the conversation as resolved. It’s a handy way to mark conversations as finished once you’ve taken care of them. ::: :::ExpandableHeading ### Resolve a Conversation by Phone This module lets you mark a conversation as resolved in Gallabox by using the contact’s phone number and the channel ID. Simply provide these details, and the conversation’s status will be updated to RESOLVED. ::: :::ExpandableHeading ### Search Contacts This module lets you search for contacts using a specific text query, then returns all the contacts that match your search. You can use these results in your other modules to streamline your workflow. ::: :::ExpandableHeading ### Send a Document Message This module allows you to send a document directly to a WhatsApp contact using the Gallabox API. You can include a caption with your document, and simply provide the recipient’s phone number to deliver your message. ::: :::ExpandableHeading ### Send a List Message Sends a WhatsApp interactive message that displays a list organized into sections, allowing recipients to select from various options within each section. ::: :::ExpandableHeading ### Send a Message This module lets you send a pre-approved WhatsApp template message to a specific contact using Gallabox. Simply select the WhatsApp channel, enter the recipient's phone number and name, choose the template you want to send, and fill in any required variables for the message body. It's a great way to deliver consistent, approved messages directly to your contacts via WhatsApp. ::: :::ExpandableHeading ### Send a Product Message Sends a WhatsApp message that displays an interactive product list, using product information directly from your Meta Catalog. ::: :::ExpandableHeading ### Send a Product Message Sends a WhatsApp message featuring details about a specific product from your Meta Catalog to a single recipient. ::: :::ExpandableHeading ### Send a Sticker Message This module lets you send a sticker message to a WhatsApp contact through the Gallabox API. Just provide a direct link to your sticker image in WEBP format, along with its MIME type, and the module will deliver it to your chosen recipient. ::: :::ExpandableHeading ### Send a Text Message Sends a WhatsApp text message using Gallabox and provides the message ID, allowing you to easily track the status of your sent message. ::: :::ExpandableHeading ### Send a Video Message This module lets you send a video message directly to a WhatsApp contact using the Gallabox API. You can add a caption to your video, and just need to provide the recipient’s phone number to deliver your message. ::: :::ExpandableHeading ### Send a WhatsApp Contact Message This module lets you send a WhatsApp message that includes one or more contact cards. Each contact card can share detailed information such as names, phone numbers, email addresses, physical addresses, organization details, and website URLs. ::: :::ExpandableHeading ### Send a WhatsApp Text Message Sends a plain text message through a selected WhatsApp channel directly to a chosen recipient, allowing you to communicate easily via WhatsApp. ::: :::ExpandableHeading ### Send an Audio Message This module lets you send an audio message directly to a WhatsApp contact using the Gallabox API. Simply provide the audio file as a direct URL along with its MIME type, and the message will be delivered to your chosen recipient. ::: :::ExpandableHeading ### Send an Image Message Sends an image via WhatsApp to a chosen recipient, allowing you to include an optional caption and specify the image’s MIME type. ::: :::ExpandableHeading ### Unassign a Conversation by Phone Removes the team member currently assigned to a conversation that matches the specified customer's phone number, freeing up the conversation for reassignment. ::: :::ExpandableHeading ### Unmap Teams This module lets you easily remove users from specific teams in your Gallabox account. Just provide a list of user email addresses along with the team names, and the module will unassign each user from the selected teams. After processing, you'll get a detailed summary showing which users were successfully removed from each team and which removals didn’t go through. ::: :::ExpandableHeading ### Update Current Users Updates the availability status for specific users by using their user IDs or email addresses, allowing you to easily manage and reflect who is available or unavailable. ::: :::ExpandableHeading ### Upsert a Contact This module helps you manage your contacts by either creating a new contact or updating an existing one, depending on the email address or phone number you provide. If a contact with the same email or phone number is already in your system, their details will be updated. If not, a brand new contact will be added for you. ::: :::ExpandableHeading ### Watch Contacts This module activates whenever a new contact is added or an existing contact is updated in Gallabox, allowing you to automatically respond to changes in your contact list. ::: :::ExpandableHeading ### Watch Events For PRO users: Instantly triggers whenever Gallabox sends an event—such as when a new contact is created—to the webhook, allowing you to automate actions in real time. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Gallabox resources You can have access to more resources related to this app on the following links : - [Gallabox website](https://gallabox.com) - [Gallabox documentation](https://gallaboxsupport.zohodesk.in/portal/en/kb) - [Gallabox API documentation](https://docs.gallabox.com/developer-resources/api-key-and-secret) - [Gallabox page on make](https://www.make.com/en/integrations/gallabox-community) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::