Communication
Freshchat
2min
The Freshchat modules allow you to monitor, create, update, send, retrieve, list, and delete the conversations, agents, reports, users, channels, and groups in your Freshchat account.
Prerequisites
To connect your Freshchat account to Make you need to obtain the API Token from your Freshchat account and insert it in the Create a connection dialog in the Make module.
- Log in to your Freshchat account.
Click Settings > API Tokens > Generate My API Token.
- Log in to your Make account and add a module from the Freshchat app into a Make Make.
- Click Add next to the Connection field.
- In the Connection name field, enter a name for the connection.
- In the API Key field, enter the token copied in step 2.
- In the Region field, select the applicable region and click Continue.
The connection has been established.