Emarsys by Maxmel Tech
![]() | SAP Emarsys is an AI-powered omnichannel customer engagement platform for marketers, enabling personalized experiences across channels. Integrating it with Make.com allows users to automate marketing workflows, synchronize customer data, and streamline personalized campaigns for better business outcomes. |
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This is AI-generated content based on official Emarsys documentation. The content may still contain errors—please verify important information. If you have questions, contact Emarsys directly.
How to get support on Emarsys
Emarsys is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https://f.make.com/r/reachout?app_name=Emarsys&app_slug=emarsys-community&app_unique_id=ermasys-x31nau.
Requirements
To use the Emarsys app in Make, you must have an active SAP Emarsys account and an API user with API credentials, create your account on Emarsys.
App installation
To install this app, you need Admin, Owner, or App Developer permissions. Learn more about organization roles.Learn more about organization roles
Go to the Make integration page.
Click the Install button.
Follow the on-screen instructions to complete the setup.
Connect Emarsys and Make
To get started, you must first create a connection between Emarsys and Make, allowing the two services to communicate.
You can connect using the following method: OAuth2.0,Basic Authentication,SAML 2.0,OTP.
OAuth2.0 Instructions
You need to retrieve the necessary OAuth2.0 credentials for your application.
Login to your SAP platform using your credentials.
Navigate to the SAP Mobile Services page.
Select your application or create a new one if necessary.
Go to the OAuth settings section for your application.
Locate and note the following credentials: authorizationEndpointURL, tokenEndpointURL, redirectURL, clientID.
If required, specify and note the requestingScopes for your application.
Basic Authentication Instructions
You need to collect the necessary credential for basic authentication.
Login to your platform using your credentials.
Navigate to the section where user credentials are managed.
Locate your BasicCredential, which consists of a username and password.
Note the username and password values for BasicCredential.
SAML 2.0 Instructions
You need to retrieve the SAML authentication parameters required for your application.
Login to your SAP BTP or SAP Mobile Services platform using your credentials.
Navigate to the section where your application's backend or service configuration is managed.
Locate or create the SAPcpmsSettingsParameters object for your application. This object contains your application's backendURL and other relevant settings.
Identify the SAML authentication endpoints. The required credential names are authorizationEndpointURL and finishEndpointURL.
If your landscape uses the default configuration, retrieve the authorizationEndpointURL and finishEndpointURL constructed from your backendURL. If your landscape requires custom URLs, manually specify the authorizationEndpointURL and finishEndpointURL as needed.
Note the values of authorizationEndpointURL and finishEndpointURL. These are the credentials required for SAML 2.0 authentication.
OTP Instructions
You need to obtain the necessary parameters for OTP authentication.
Ensure you have access to the SAP platform and are logged in.
Locate your SAPcpmsSettingsParameters or equivalent configuration section.
Retrieve the following credential names required for OTP authentication: authorizationEndpointURL and finishEndpointURL.
If your landscape uses custom URLs for OTP authentication, obtain the specific authorizationEndpointURL and finishEndpointURL configured for your environment.
Some community developers require an additional specific API Key. Retrieve the required API key from the community developer's dashboard, generally found under Settings/API. For more info, please https://f.make.com/r/reachout?app_name=Emarsys&app_slug=emarsys-community&app_unique_id=ermasys-x31nau.
Create the connection in Make
Log in in your Make account, add the Emarsys module to your scenario, and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: in the Connection name field, enter a name for the connection.
Enter the authentication credentials you copied from your Emarsys or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier.
For detailed information on connecting an application, see Connect an applicationConnect an application. page.
Emarsys modules
After connecting to the Emarsys app, you can choose from a list of available modules to build your scenarios.
Templates
You can look for more templates in Make's template gallery, where you'll find thousands of pre-created scenarios.
Emarsys resources
You can have access to more resources related to this app on the following links :
