--- title: Emplifi by Maxmel Tech slug: emplifi-osw3be description: How to integrate Emplifi with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_emplifi-community.png createdAt: 2025-11-01T03:28:40.503Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/emplifi-community.png" alt caption size="50" width="512" height="512"}

:inlineImage[]{src="https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/JoAJhvSlBlBIvHteHmo_y-20251023-115411.jpeg" alt caption size="46" width="400" height="128"} | Emplifi is a unified customer experience platform offering social media marketing, customer care, and commerce solutions. Integrating with Make.com enables automated workflows, streamlining social engagement, customer support, and analytics across multiple channels for enhanced efficiency and insights. | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Emplifi documentation. The content may still contain errors—please verify important information. If you have questions, contact [Emplifi](https://emplifi.io/contact/) directly. ::: # How to get support on Emplifi Emplifi is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https\://f.make.com/r/reachout?app\_name=Emplifi\&app\_slug=emplifi-community\&app\_unique\_id=emplifi-osw3be. # Requirements To use the Emplifi app in Make, you must have an active Emplifi Ratings and Reviews account with a site key and auth key to obtain an API access token, [create your account on Emplifi.](https://emplifi.io/) # App installation :::hint{type="info"} To install this app, you need Admin, Owner, or App Developer permissions. [Learn more about organization roles.](docId:-FOYcASPYP9uYKGm7LQPB) ::: ::::WorkflowBlock :::WorkflowBlockItem Go to the [Make integration page](https://www.make.com/en/integrations/emplifi-community/). ::: :::WorkflowBlockItem Click the **Install** button. ::: :::WorkflowBlockItem **Follow** the on-screen instructions to complete the setup. ::: :::: # Connect Emplifi and Make To get started, you must first create a connection between Emplifi and Make, allowing the two services to communicate. You can connect using the following method: OAuth2,API Access Token,Client ID,Client Secret. ## OAuth2 Instructions You need to obtain your SITE KEY and AUTH KEY to generate your primary API access token. ::::WorkflowBlock :::WorkflowBlockItem Login to your platform using your credentials. ::: :::WorkflowBlockItem Locate the section where Emplifi Ratings & Reviews provides your SITE KEY and AUTH KEY. ::: :::WorkflowBlockItem Note the values for SITE KEY and AUTH KEY, as these are required to obtain your primary API access token. ::: :::: ## API Access Token Instructions You need to obtain your primary API access token using your site-specific credentials. ::::WorkflowBlock :::WorkflowBlockItem Login to your Emplifi Ratings & Reviews platform using your credentials. ::: :::WorkflowBlockItem Locate your SITE KEY and AUTH KEY as provided in your Emplifi Ratings & Reviews account. ::: :::WorkflowBlockItem Ensure you have both the SITE KEY and AUTH KEY available for token generation. ::: :::: ## Client ID Instructions You need to obtain your SITE KEY and AUTH KEY to retrieve your primary API access token. ::::WorkflowBlock :::WorkflowBlockItem Login to your Emplifi Ratings & Reviews platform using your credentials. ::: :::WorkflowBlockItem Locate the section where your SITE KEY and AUTH KEY are provided. ::: :::WorkflowBlockItem Note the SITE KEY which serves as your Client ID. ::: :::WorkflowBlockItem Note the AUTH KEY which serves as your Client Secret. ::: :::: ## Client Secret Instructions You need to locate your SITE KEY and AUTH KEY to use as the client\_id and client\_secret. ::::WorkflowBlock :::WorkflowBlockItem Login to your Emplifi Ratings & Reviews platform using your credentials. ::: :::WorkflowBlockItem Navigate to the section where your API credentials are managed. ::: :::WorkflowBlockItem Locate the SITE KEY and AUTH KEY provided for your account. ::: :::WorkflowBlockItem Note down the SITE KEY and AUTH KEY, as these are required for authentication as client\_id and client\_secret. ::: :::: :::hint{type="info"} Some community developers require an additional specific **API Key**. Retrieve the required **API key **from the community developer's dashboard, generally found under **Settings/API. **For more info, please https\://f.make.com/r/reachout?app\_name=Emplifi\&app\_slug=emplifi-community\&app\_unique\_id=emplifi-osw3be. ::: ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Emplifi module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *in the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Emplifi or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Emplifi modules After connecting to the Emplifi app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Add a Content Label Attaches a content label to a specific item or entity, helping you organize and categorize your data more effectively. ::: :::ExpandableHeading ### Archive a Collection Archives the collection you specify, making it inactive and removing it from your active workspace. ::: :::ExpandableHeading ### Create a Collection Creates a brand new collection within the service you choose, allowing you to organize and manage related items or data together. ::: :::ExpandableHeading ### Delete a Collection Permanently removes a specific collection from your account or workspace within the service. ::: :::ExpandableHeading ### Delete an Asset Removes a selected asset from the database or service you specify, permanently deleting it from that location. ::: :::ExpandableHeading ### Edit a Collection Updates an existing collection by modifying its details based on the parameters you provide. ::: :::ExpandableHeading ### Get Aggregated Post Metrics Fetches combined statistics for your posts, giving you an overview of their overall performance. ::: :::ExpandableHeading ### Get Assets Fetches and returns assets stored within the system, allowing you to access and use these files or resources in your workflows. ::: :::ExpandableHeading ### Get Collections Fetches and lists collections from the service, allowing you to view all available groups or sets of items stored within your account. ::: :::ExpandableHeading ### Get Community Content Fetches posts, discussions, or other shared materials from the community, allowing you to access and use community-generated content in your scenarios. ::: :::ExpandableHeading ### Get Community Metrics Fetches detailed community metrics from the service, giving you insights into your community’s activity and engagement. ::: :::ExpandableHeading ### Get Content by Listening Queries Listens for incoming queries and retrieves the relevant content in response. ::: :::ExpandableHeading ### Get Facebook Ads Content Fetches and displays the content of your Facebook ads, allowing you to view details such as ad text, images, and other creative elements. ::: :::ExpandableHeading ### Get Facebook Ads Metrics Fetches detailed performance metrics from Facebook Ads for the specific campaigns or ad sets you choose, helping you track and analyze your advertising results. ::: :::ExpandableHeading ### Get Facebook Posts Fetches and displays Facebook posts from a particular user profile or page, allowing you to view their latest updates and shared content. ::: :::ExpandableHeading ### Get Facebook Profile Metrics Fetches detailed analytics and performance metrics for a specific Facebook profile, helping you track engagement and activity over time. ::: :::ExpandableHeading ### Get Instagram Posts Fetches and displays Instagram posts from a particular user or profile, allowing you to view their shared content directly. ::: :::ExpandableHeading ### Get Instagram Profile Metrics Fetches detailed performance metrics and statistics for a specific Instagram profile, helping you track engagement and growth. ::: :::ExpandableHeading ### Get LinkedIn Posts Fetches LinkedIn posts that match your chosen filters, allowing you to easily gather relevant content from LinkedIn according to your specific needs. ::: :::ExpandableHeading ### Get LinkedIn Profile Metrics Fetches detailed analytics and performance metrics from a LinkedIn profile, allowing you to analyze engagement, reach, and other key statistics. ::: :::ExpandableHeading ### Get Metrics for Listening Queries This module fetches detailed metrics about your listening queries, giving you insights into how your queries are performing. ::: :::ExpandableHeading ### Get Pinterest Posts Retrieves posts from your Pinterest account, allowing you to access and work with your saved Pins and boards. ::: :::ExpandableHeading ### Get Pinterest Profile Metrics Fetches detailed Pinterest profile statistics, including the number of followers, total impressions, and engagement rates, giving you a clear overview of your profile’s performance. ::: :::ExpandableHeading ### Get Snapchat Posts Fetches and displays Snapchat posts shared by a particular user, allowing you to view their recent activity and content. ::: :::ExpandableHeading ### Get TikTok Posts Fetches and displays posts from a specified TikTok account, allowing you to view and use the latest content shared by that user. ::: :::ExpandableHeading ### Get TikTok Profile Metrics Fetches detailed analytics and performance metrics for a specific TikTok profile, giving you insights into follower growth, engagement, and other key statistics. ::: :::ExpandableHeading ### Get Tweets Fetches and displays tweets posted by a specific user, allowing you to view their recent activity on Twitter. ::: :::ExpandableHeading ### Get Twitter Profile Metrics Fetches detailed Twitter profile statistics, including the number of followers, total tweets, and engagement rate, giving you a clear overview of your account's performance. ::: :::ExpandableHeading ### Get YouTube Profile Metrics Fetches detailed YouTube channel metrics, including your subscriber count, total video views, and other key channel statistics to help you monitor your channel’s performance. ::: :::ExpandableHeading ### Get YouTube Videos Searches for and retrieves YouTube videos that match your chosen filters, such as keywords, channel, or publication date. ::: :::ExpandableHeading ### Make an API Call Allows you to make a custom API request to the service, using your own parameters and authorization, so you can access features or data not covered by the standard modules. ::: :::ExpandableHeading ### Restore a Collection Restores a collection back to the way it was before recent changes, allowing you to undo modifications and recover its earlier version. ::: :::ExpandableHeading ### Upload an Asset Uploads a file or digital asset, such as an image, document, or video, directly to the connected system or service for storage or further use. ::: :::ExpandableHeading ### Watch Ads This module activates whenever a new advertisement is created or an existing one is updated on Facebook, allowing you to automatically track and respond to changes in your ad campaigns. ::: :::ExpandableHeading ### Watch Assets This module activates whenever a new asset is added or when any changes are made to an existing asset, helping you stay up-to-date with the latest asset activity. ::: :::ExpandableHeading ### Watch Collections This module activates whenever a new collection is added or when an existing collection is updated, helping you stay informed about any changes to your collections. ::: :::ExpandableHeading ### Watch Community Contents This module activates whenever fresh content is posted in the community, allowing you to automatically respond or take action whenever something new is shared. ::: :::ExpandableHeading ### Watch Content via Listening Queries This module activates whenever it detects new content that matches your specified listening queries. ::: :::ExpandableHeading ### Watch Instagram Posts Triggers whenever a new post is published to your connected Instagram account, allowing you to automate actions based on fresh content. ::: :::ExpandableHeading ### Watch LinkedIn Posts Triggers whenever a new post is published on LinkedIn, allowing you to automatically respond or take action whenever fresh content appears on your LinkedIn profile or page. ::: :::ExpandableHeading ### Watch Posts Triggers whenever a new post is published on your Facebook page, allowing you to automatically take action or collect information from each new post. ::: :::ExpandableHeading ### Watch Posts This module activates whenever a new post is published on your Pinterest account, allowing you to automatically respond or take action whenever fresh content appears. ::: :::ExpandableHeading ### Watch Posts This module activates whenever a new post is published on your Snapchat account, allowing you to automatically respond or take further actions whenever fresh content is shared. ::: :::ExpandableHeading ### Watch TikTok Posts Triggers whenever a new post is published to your TikTok account, allowing you to automatically take action whenever you share new content. ::: :::ExpandableHeading ### Watch YouTube Videos Triggers whenever a new video is uploaded to a specified YouTube channel, allowing you to automatically take action whenever fresh content is published. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Emplifi resources You can have access to more resources related to this app on the following links : - [Emplifi website](https://emplifi.io/) - [Emplifi documentation](https://docs.emplifi.io/platform/latest/home/) - [Emplifi API documentation](https://docs.emplifi.io/platform/latest/home/api-quick-reference) - [Emplifi page on make](https://www.make.com/en/integrations/emplifi-community) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::