Communication
8x8
11 min
8x8 is a cloud based communication platform offering voice, video, chat, and contact center solutions integrating 8x8 with make com enables users to automate call handling, manage messages, and synchronize contact center data across business tools this is ai generated content based on official 8x8 documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //support wavecell com/hc/en us/sections/115001391023 support directly requirements to use the 8x8 app in make, you must have an active 8x8 account with the appropriate admin permissions and an api key, https //www 8x8 com for subscription, refer to the https //www 8x8 com connect 8x8 and {{product name}} to get started, you must first create a connection between 8x8 and {{product name}} , allowing the two services to communicate obtain your api key in your 8x8 account create the connection in make obtain your api key in your 8x8 account before you create the connection in {{product name}} , you should first obtain your api key in your 8x8 account to obtain your api key navigate to the api keys menu in the left navigation pane click the create api key button enter a name for your api key click the save button copy the api key displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //support cpaas 8x8 com/hc/en us/articles/115005288906 how do i create and edit api keys create the connection in {{product name}} https //www make com/en/register , add the 8x8 module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your 8x8 account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page 8x8 modules after connecting to the 8x8 app, you can choose from a list of available modules to build your {{scenario plural lowercase}} make an api call executes a custom api request to the connected service using your authorized credentials send a bulk sms sends multiple sms messages at once in batches send a single chat app message sends a message to a recipient using the chatapps platform send a single sms sends a single text message (sms) to a specified phone number watch chatapps inbound messages triggers whenever a new inbound message is received in your chatapp account watch outbound message statuses triggers when the status of an outbound message is updated watch sms inbound messages triggers whenever a new inbound sms message is received on your account templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} 8x8 resources you can have access to more resources related to this app on the following links https //community make com/search?q=8x8 https //www 8x8 com https //developer wavecell com https //www make com/en/integrations/eight x eight