Dovetail by Codex Solutions
![]() | Dovetail is a customer intelligence platform that centralizes and analyzes feedback to generate actionable insights using AI. Integrating it with Make.com enables automated workflows, streamlining feedback management and insight sharing across product, UX, and customer success teams. |
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This is AI-generated content based on official Dovetail documentation. The content may still contain errors—please verify important information. If you have questions, contact Dovetail directly.
How to get support on Dovetail
Dovetail is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https://f.make.com/r/reachout?app_name=Dovetail&app_slug=dovetail-community&app_unique_id=dovetail-m3i92o.
Requirements
To use the Dovetail app in Make, you must have an active account on a current Free Professional or Enterprise plan and generate a personal API key, create your account on Dovetail.
App installation
To install this app, you need Admin, Owner, or App Developer permissions. Learn more about organization roles.Learn more about organization roles
Go to the Make integration page.
Click the Install button.
Follow the on-screen instructions to complete the setup.
Connect Dovetail and Make
To get started, you must first create a connection between Dovetail and Make, allowing the two services to communicate.
You can connect using the following method: API Key.
API Key Instructions
Dovetail documentation does not mention API Key as an available authentication method. The supported authentication methods are Password, Google, Microsoft, and SSO via an identity provider.
API Key authentication is not available according to the provided documentation. No steps can be provided for API Key credential retrieval.
Some community developers require an additional specific API Key. Retrieve the required API key from the community developer's dashboard, generally found under Settings/API. For more info, please https://f.make.com/r/reachout?app_name=Dovetail&app_slug=dovetail-community&app_unique_id=dovetail-m3i92o.
Create the connection in Make
Log in in your Make account, add the Dovetail module to your scenario, and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: in the Connection name field, enter a name for the connection.
Enter the authentication credentials you copied from your Dovetail or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier.
For detailed information on connecting an application, see Connect an applicationConnect an application. page.
Dovetail modules
After connecting to the Dovetail app, you can choose from a list of available modules to build your scenarios.
Templates
You can look for more templates in Make's template gallery, where you'll find thousands of pre-created scenarios.
Dovetail resources
You can have access to more resources related to this app on the following links :
