--- title: dotdigital slug: dotdigital description: How to integrate dotdigital with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_dotdigital.png createdAt: 2025-12-18T22:15:59.320Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/dotdigital.png" alt="dotdigital logo" caption size="50" width="512" height="512"} | Dotdigital is a customer engagement platform for email, SMS, and marketing automation. Integrating Dotdigital with Make.com lets users automate contact management, campaign triggers, and data syncing between Dotdigital and other business tools. | | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official dotdigital documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [dotdigital](https://support.dotdigital.com/en/articles/8200184-contact-support) directly. ::: # Requirements To use the dotdigital app in Make, you must have an active dotdigital account and valid API credentials, [create your account on dotdigital](https://dotdigital.com). For subscription, refer to the [dotdigital pricing page](https://dotdigital.com). # Connect dotdigital and Make To get started, you must first create a connection between dotdigital and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your Basic in your dotdigital account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your Basic in your dotdigital account Before you create the connection in Make, you should first obtain your **Basic** in your dotdigital account. To obtain your **Basic **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to the** User menu** in the bottom left. ::: :::WorkflowBlockItem Click** Settings**. ![](https://make-cxp-documentation.ams3.cdn.digitaloceanspaces.com/apps-center-screenshots/dotdigital_Basic) ::: :::WorkflowBlockItem Click** Access**. ::: :::WorkflowBlockItem Click** API users**. ::: :::WorkflowBlockItem Click the** New User** button. ::: :::WorkflowBlockItem Copy the email address displayed as the** API user username**. ::: :::WorkflowBlockItem Enter a** password** for the API user and confirm it. ::: :::WorkflowBlockItem Copy the** password** you entered for the API user. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://developer.dotdigital.com/docs/setting-up-an-api-user) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the dotdigital module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your dotdigital account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # dotdigital modules After connecting to the dotdigital app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Create a Contact Creates a new contact in your account and automatically includes it in the 'All contacts' address book for easy management. ::: :::ExpandableHeading ### Create a Contact Data Field Creates a new custom data field for storing additional information in a contact's profile. ::: :::ExpandableHeading ### Create a Program Enrolment Creates a new enrolment for a user in a specified program. ::: :::ExpandableHeading ### Create an Address Book Creates a new address book to store and manage contact information. ::: :::ExpandableHeading ### Delete a Contact Permanently removes a selected contact from your account. ::: :::ExpandableHeading ### Delete a Contact Data Field Removes a selected custom contact data field from your system, except for reserved fields (FIRSTNAME, LASTNAME, ADDRESS, POSTCODE, GENDER) or fields that are actively being used elsewhere. ::: :::ExpandableHeading ### Delete an Address Book Permanently removes the selected address book from your account. ::: :::ExpandableHeading ### Get a Contact Retrieves detailed information about a specific contact. ::: :::ExpandableHeading ### Get an Address Book Retrieves detailed information about a specific address book. ::: :::ExpandableHeading ### List Address Books Retrieves a list of all available address books from your account. ::: :::ExpandableHeading ### List Contact Data Fields Retrieves a list of available data fields for contacts. ::: :::ExpandableHeading ### List Contacts Retrieves a list of all contacts from your account. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized credentials. ::: :::ExpandableHeading ### Refresh a Segment Updates the data for a selected segment to ensure it reflects the most current information. ::: :::ExpandableHeading ### Resubscribe Contact Resubscribes a contact who was previously removed from your mailing list, allowing them to receive communications again. ::: :::ExpandableHeading ### Send a Campaign Sends a selected email campaign to chosen address books, contact segments, or individual contacts, either instantly or at a scheduled time. ::: :::ExpandableHeading ### Send a Transactional Email Sends a specific email to a recipient for transactional purposes, such as order confirmations or password resets. ::: :::ExpandableHeading ### Unsubscribe Contact Removes a contact from your account's subscription list, preventing them from receiving further communications. ::: :::ExpandableHeading ### Update a Contact Updates the details of a selected contact. ::: :::ExpandableHeading ### Update an Address Book Updates the details of a selected address book. ::: :::ExpandableHeading ### Watch Survey Responses Triggers when a new response is submitted to a survey. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # dotdigital resources You can have access to more resources related to this app on the following links - [dotdigital website](https://dotdigital.com) - [dotdigital API documentation](https://developer.dotdigital.com/reference) - [dotdigital page on make](https://www.make.com/en/integrations/dotdigital) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::