Dialpad

dialpad is a cloud based business communications platform offering voice, video, messaging, and ai powered call insights integrating dialpad with make com enables users to automate call logging, sms notifications, and contact management across their business tools this is ai generated content based on official dialpad documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //developers dialpad com/docs/getting help directly requirements to use the dialpad app in make, you must have an active dialpad account and either an api key generated by an administrator or an oauth token, https //www dialpad com for subscription, refer to the https //www dialpad com connect dialpad and {{product name}} to get started, you must first create a connection between dialpad and {{product name}} , allowing the two services to communicate obtain your api key in your dialpad account create the connection in make obtain your api key in your dialpad account before you create the connection in {{product name}} , you should first obtain your api key in your dialpad account to obtain your api key navigate to admin settings > my company > authentication > api keys click add key name your key and set the expiration terms select desired additional scopes click save copy the api key displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //developers dialpad com/v1 0 archive/docs/api key generation create the connection in {{product name}} https //www make com/en/register , add the dialpad module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your dialpad account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page dialpad modules after connecting to the dialpad app, you can choose from a list of available modules to build your {{scenario plural lowercase}} add blocked numbers blocks the selected phone numbers across your entire company account assign a number to a user assigns a specific identification number to a selected user create a contact adds a new contact to your account create a room creates a new chat or meeting room within the selected platform create a user adds a new user account to your system delete a contact removes a specific contact from your account using its unique id delete a room removes a specific room from your account using its unique id delete a user removes a specific user from the system using their unique id get statistics results fetches the current status and detailed results for a particular statistics request you specify get a call center retrieves detailed information about a specific call center using its unique id get a company fetches detailed information about a specific company get a contact retrieves detailed information about a specific contact using their unique id get a department retrieves detailed information about a specific department using its unique id get a device retrieves detailed information about a specific device using its unique id get a number retrieves detailed information about a particular phone number get a plan retrieves detailed information about the floor plan of a specific office get a room retrieves detailed information about a specific room using its unique id get a user retrieves detailed information about a specific user using their unique id get an office retrieves detailed information about a specific office using its unique id initiate an outbound call starts an outbound call that rings either all connected devices or a specific device of your choice list blocked numbers retrieves a complete list of phone numbers that have been blocked through the api list contacts retrieves a list of all contacts, or specifically a user's local contacts when an owner id is specified list numbers retrieves a list of all phone numbers associated with your company account list office call centers retrieves a list of all call centers associated with a particular office location list office departments retrieves all departments associated with a selected office list offices retrieves a list of all available office locations list operators retrieves a list of available operators associated with the specified place of registration list rooms retrieves a list of available rooms, with the option to filter results by a specific office location list users retrieves a list of users from your account, with the option to filter results by a specific email address list a room's desk phones retrieves a list of all desk phones assigned to a particular room list a user's desk phones retrieves all desk phones assigned to a particular user list a user's devices retrieves all devices associated with a particular user account make an api call executes a custom api request to the connected service using your authorized credentials process statistics starts processing statistics in the background and provides a request id that you can use to check the progress and retrieve the final results remove blocked numbers removes the block status from the specified phone numbers across the entire company account update a contact updates specified information for an existing contact in your database update a room updates the information of a specific room using its unique id update a user updates specified information for an existing user account watch call events triggers when there is a change in the status of a phone call, such as when a call is started, ended, or put on hold templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} dialpad resources you can have access to more resources related to this app on the following links https //community make com/search?q=dialpad https //www dialpad com https //developers dialpad com/docs/welcome https //www make com/en/integrations/dialpad