--- title: Dialpad slug: dialpad description: How to integrate Dialpad with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_dialpad.png docTags: createdAt: 2025-02-03T13:28:28.552Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/dialpad.png" alt="Dialpad logo" caption size="50" width="512" height="512"} | Dialpad is a cloud-based business communications platform offering voice, video, messaging, and AI-powered call insights. Integrating Dialpad with Make.com enables users to automate call logging, SMS notifications, and contact management across their business tools. | | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Dialpad documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Dialpad](https://developers.dialpad.com/docs/getting-help) directly. ::: # Requirements To use the Dialpad app in Make, you must have an active Dialpad account and either an API key generated by an administrator or an OAuth token, [create your account on Dialpad](https://www.dialpad.com). For subscription, refer to the [Dialpad pricing page](https://www.dialpad.com). # Connect Dialpad and Make To get started, you must first create a connection between Dialpad and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your API Key in your Dialpad account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your API Key in your Dialpad account Before you create the connection in Make, you should first obtain your **API Key** in your Dialpad account. To obtain your **API Key **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to** Admin Settings** >** My Company** >** Authentication** >** API Keys**. ::: :::WorkflowBlockItem Click** Add Key**. ::: :::WorkflowBlockItem Name your key and set the expiration terms. ::: :::WorkflowBlockItem Select desired** Additional Scopes**. ::: :::WorkflowBlockItem Click** Save**. ::: :::WorkflowBlockItem Copy the** API key** displayed on screen. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://developers.dialpad.com/v1.0-archive/docs/api-key-generation) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Dialpad module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Dialpad account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Dialpad modules After connecting to the Dialpad app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Add Blocked Numbers Blocks the selected phone numbers across your entire company account. ::: :::ExpandableHeading ### Assign a Number to a User Assigns a specific identification number to a selected user. ::: :::ExpandableHeading ### Create a Contact Adds a new contact to your account. ::: :::ExpandableHeading ### Create a Room Creates a new chat or meeting room within the selected platform. ::: :::ExpandableHeading ### Create a User Adds a new user account to your system. ::: :::ExpandableHeading ### Delete a Contact Removes a specific contact from your account using its unique ID. ::: :::ExpandableHeading ### Delete a Room Removes a specific room from your account using its unique ID. ::: :::ExpandableHeading ### Delete a User Removes a specific user from the system using their unique ID. ::: :::ExpandableHeading ### Get Statistics Results Fetches the current status and detailed results for a particular statistics request you specify. ::: :::ExpandableHeading ### Get a Call Center Retrieves detailed information about a specific call center using its unique ID. ::: :::ExpandableHeading ### Get a Company Fetches detailed information about a specific company. ::: :::ExpandableHeading ### Get a Contact Retrieves detailed information about a specific contact using their unique ID. ::: :::ExpandableHeading ### Get a Department Retrieves detailed information about a specific department using its unique ID. ::: :::ExpandableHeading ### Get a Device Retrieves detailed information about a specific device using its unique ID. ::: :::ExpandableHeading ### Get a Number Retrieves detailed information about a particular phone number. ::: :::ExpandableHeading ### Get a Plan Retrieves detailed information about the floor plan of a specific office. ::: :::ExpandableHeading ### Get a Room Retrieves detailed information about a specific room using its unique ID. ::: :::ExpandableHeading ### Get a User Retrieves detailed information about a specific user using their unique ID. ::: :::ExpandableHeading ### Get an Office Retrieves detailed information about a specific office using its unique ID. ::: :::ExpandableHeading ### Initiate an Outbound Call Starts an outbound call that rings either all connected devices or a specific device of your choice. ::: :::ExpandableHeading ### List Blocked Numbers Retrieves a complete list of phone numbers that have been blocked through the API. ::: :::ExpandableHeading ### List Contacts Retrieves a list of all contacts, or specifically a user's local contacts when an owner ID is specified. ::: :::ExpandableHeading ### List Numbers Retrieves a list of all phone numbers associated with your company account. ::: :::ExpandableHeading ### List Office Call Centers Retrieves a list of all call centers associated with a particular office location. ::: :::ExpandableHeading ### List Office Departments Retrieves all departments associated with a selected office. ::: :::ExpandableHeading ### List Offices Retrieves a list of all available office locations. ::: :::ExpandableHeading ### List Operators Retrieves a list of available operators associated with the specified place of registration. ::: :::ExpandableHeading ### List Rooms Retrieves a list of available rooms, with the option to filter results by a specific office location. ::: :::ExpandableHeading ### List Users Retrieves a list of users from your account, with the option to filter results by a specific email address. ::: :::ExpandableHeading ### List a Room's Desk Phones Retrieves a list of all desk phones assigned to a particular room. ::: :::ExpandableHeading ### List a User's Desk Phones Retrieves all desk phones assigned to a particular user. ::: :::ExpandableHeading ### List a User's Devices Retrieves all devices associated with a particular user account. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized credentials. ::: :::ExpandableHeading ### Process Statistics Starts processing statistics in the background and provides a request ID that you can use to check the progress and retrieve the final results. ::: :::ExpandableHeading ### Remove Blocked Numbers Removes the block status from the specified phone numbers across the entire company account. ::: :::ExpandableHeading ### Update a Contact Updates specified information for an existing contact in your database. ::: :::ExpandableHeading ### Update a Room Updates the information of a specific room using its unique ID. ::: :::ExpandableHeading ### Update a User Updates specified information for an existing user account. ::: :::ExpandableHeading ### Watch Call Events Triggers when there is a change in the status of a phone call, such as when a call is started, ended, or put on hold. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Dialpad resources You can have access to more resources related to this app on the following links - [Dialpad topics on Make community](https://community.make.com/search?q=Dialpad) - [Dialpad website](https://www.dialpad.com) - [Dialpad API documentation](https://developers.dialpad.com/docs/welcome) - [Dialpad page on make](https://www.make.com/en/integrations/dialpad) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::