Dialpad

dialpad is a cloud based business communications platform offering voice, video, messaging, and ai powered call insights integrating dialpad with make com lets users automate call logging, manage contacts, and trigger workflows based on call activity or transcriptions this is ai generated content based on official dialpad documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //help dialpad com/hc/en us directly requirements to use the dialpad app in make, you must have a dialpad company admin account and an api key, https //www dialpad com for subscription, refer to the https //www dialpad com connect dialpad and {{product name}} to get started, you must first create a connection between dialpad and {{product name}} , allowing the two services to communicate obtain your api key in your dialpad account create the connection in make obtain your api key in your dialpad account before you create the connection in {{product name}} , you should first obtain your api key in your dialpad account to obtain your api key navigate to admin settings > my company > authentication > api keys click the add key button enter a name for the api key select the expiration terms select the desired additional scopes click the save button copy the api key displayed in the modal you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //developers dialpad com/v1 0 archive/docs/api key generation create the connection in {{product name}} https //www make com/en/register , add the dialpad module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your dialpad account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page dialpad modules after connecting to the dialpad app, you can choose from a list of available modules to build your {{scenario plural lowercase}} add blocked numbers blocks the specified phone numbers across your entire company account assign a number to a user assigns a unique identification number to a specified user create a contact creates a new contact record in your selected application create a room creates a new chat room within your selected workspace create a user creates a new user account in the specified system delete a contact deletes a specific contact from your account using the contact's unique id delete a room deletes a specific room using its unique id delete a user permanently removes a specific user from the system using their unique id get statistics results fetches the current status and detailed results for a specific statistics request you have submitted get a call center retrieves detailed information about a specific call center using its unique id get a company fetches detailed information about a specific company get a contact retrieves detailed information for a specific contact using their unique id get a department retrieves detailed information about a specific department using its unique id get a device retrieves detailed information about a specific device using its unique id get a number retrieves detailed information about a specific number you provide get a plan retrieves detailed information about the floor plan of a specific office get a room retrieves detailed information about a specific room using its unique id get a user retrieves detailed information about a specific user using their unique id get an office retrieves detailed information about a specific office using its unique id initiate an outbound call starts an outbound call that rings either all connected devices or a specific device you choose list blocked numbers retrieves a list of all phone numbers that have been blocked through the api list contacts retrieves a list of all contacts, or specifically returns a user's local contacts when an owner id is specified list numbers retrieves a list of all phone numbers associated with your company account list office call centers retrieves a list of all call centers associated with a selected office list office departments retrieves a list of all departments associated with a selected office list offices retrieves a list of all available office locations list operators retrieves a list of operators registered at the specified location list rooms retrieves a list of available rooms, with the option to filter results by a specific office location list users retrieves a list of users from your account, with the option to filter results by a specific email address list a room's desk phones retrieves a list of all desk phones assigned to a specific room list a user's desk phones retrieves a list of desk phones assigned to a specific user list a user's devices retrieves a list of all devices associated with a specified user account make an api call executes a custom api request to the connected service using your authorized credentials process statistics starts the asynchronous processing of statistics and provides a request id, which you can use to check the status and retrieve the results once processing is complete remove blocked numbers removes the block status from the specified phone numbers across the entire company account update a contact updates specified information for an existing contact in your database update a room updates the information of a specific room using its unique id update a user updates specified information for an existing user account watch call events triggers when the status of a phone call is updated, such as when a call is started, ended, or put on hold watch sms events triggers when the status of an sms message is updated, such as when it is sent, delivered, or failed templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} dialpad resources you can have access to more resources related to this app on the following links https //community make com/search?q=dialpad https //www dialpad com https //developers dialpad com/docs/welcome https //www make com/en/integrations/dialpad