Crisp
 | Crisp is a multichannel customer messaging platform for live chat, shared inbox, and automation. Integrating Crisp with Make.com lets users automate chat responses, sync customer conversations, and trigger workflows based on live chat events. |
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This is AI-generated content based on official Crisp documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact Crisp directly.
Requirements
To use the Crisp app in Make, you must have an active Crisp account and an API key, create your account on Crisp. For subscription, refer to the Crisp pricing page.
Connect Crisp and Make
To get started, you must first create a connection between Crisp and Make, allowing the two services to communicate.
Obtain your API Key in your Crisp account
Create the connection in Make.
Obtain your API Key in your Crisp account
Before you create the connection in Make, you should first obtain your API Key in your Crisp account.
To obtain your API Key :
Navigate to the Crisp Marketplace dashboard.
Click Plugins.
Click the New Plugin button.
Select Private as the plugin type.
Enter a name for your plugin and click Create.
Click on your newly created plugin to open its page.
Click Tokens in the plugin menu.
Scroll down to the Production section.
Click Ask a production token.
Select the required token scopes and click Request production token.
After your token request is approved, return to the Tokens section.
Copy the API key labeled as identifier.
Copy the API key labeled as key.
You will use this value while creating a connection in Make.
Because the UI might have changed, the steps you see on your screen might be different, check the vendor documentation for updates.
Create the connection in Make
Log in in your Make account, add the Crisp module to your scenario, and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: In the Connection name field, enter a name for the connection.
Enter the authentication credentials you copied from your Crisp account or follow the on-screen instructions to create the connection.
For detailed information on connecting an application, see Connect an applicationConnect an application. page.
Crisp modules
After connecting to the Crisp app, you can choose from a list of available modules to build your scenarios.
Templates
You can look for more templates in Make's template gallery, where you'll find thousands of pre-created scenarios.
Crisp resources
You can have access to more resources related to this app on the following links