Crisp

crisp is a multichannel customer messaging platform for live chat, shared inbox, and automation integrating crisp with make com lets users automate chat responses, sync customer conversations, and trigger workflows based on live chat events this is ai generated content based on official crisp documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //crisp chat/en/ directly requirements to use the crisp app in make, you must have an active crisp account and an api key, https //crisp chat/en/ for subscription, refer to the https //crisp chat/en/ connect crisp and {{product name}} to get started, you must first create a connection between crisp and {{product name}} , allowing the two services to communicate obtain your api key in your crisp account create the connection in make obtain your api key in your crisp account before you create the connection in {{product name}} , you should first obtain your api key in your crisp account to obtain your api key navigate to the crisp marketplace dashboard click plugins click the new plugin button select private as the plugin type enter a name for your plugin and click create click on your newly created plugin to open its page click tokens in the plugin menu scroll down to the production section click ask a production token select the required token scopes and click request production token after your token request is approved, return to the tokens section copy the api key labeled as identifier copy the api key labeled as key you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //docs crisp chat/guides/rest api/authentication/ create the connection in {{product name}} https //www make com/en/register , add the crisp module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your crisp account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page crisp modules after connecting to the crisp app, you can choose from a list of available modules to build your {{scenario plural lowercase}} check if website exists verifies whether a specified website domain is active and accessible create a conversation initiates a new chat conversation with a selected contact or group create a people profile creates a new profile for a person in your database or application create a website creates a new website from scratch within your selected platform delete a people profile deletes a person's profile from the website delete a website permanently removes a specified website from your account get visitors count counts the number of visitors who are currently active on your website get a message in conversation marks a specific message as resolved within an existing conversation get a website retrieves and displays detailed information about a specified website list messages in conversation retrieves and processes messages from an existing conversation, returning the most recent set of messages when the conversation contains a large number of messages list people profiles retrieves and displays a list of user profiles associated with the website list visitors displays a list of visitors who are currently active on your website make an api call executes a custom api request to the connected service using your authorized credentials remove a conversation deletes a specific conversation from your website search for conversation find past crisp conversations by searching with an email address, username, or specific keyword send a message in conversation sends a message to a selected conversation thread that already exists update a message in conversation updates the content of a specific message within an existing conversation update a people profile updates a person's profile by saving only the fields that have changed compared to the previous version of their profile templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} crisp resources you can have access to more resources related to this app on the following links https //community make com/search?q=crisp https //crisp chat/en/ https //docs crisp chat/references/rest api/v1/ https //www make com/en/integrations/crisp