CloudTalk
CloudTalk is a cloud-based call center software for sales and support teams, offering features like call routing, analytics, and integrations. Integrating CloudTalk with Make.com enables users to automate call management, synchronize contacts, and trigger workflows based on call events. |
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This is AI-generated content based on official CloudTalk documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact CloudTalk directly.
Requirements
To use the CloudTalk app in Make, you must have an active CloudTalk account and an API Key, create your account on CloudTalk. For subscription, refer to the CloudTalk pricing page.
Connect CloudTalk and Make
To get started, you must first create a connection between CloudTalk and Make, allowing the two services to communicate.
Obtain your API Key in your CloudTalk account
Create the connection in Make.
Obtain your API Key in your CloudTalk account
Before you create the connection in Make, you should first obtain your API Key in your CloudTalk account.
To obtain your API Key :
Navigate to Settings.
Click the API Keys tab.
Copy the API key displayed on screen.
Copy the API token displayed on screen.
You will use this value while creating a connection in Make.
Because the UI might have changed, the steps you see on your screen might be different, check the vendor documentation for updates.
Create the connection in Make
Log in in your Make account, add the CloudTalk module to your scenario, and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: In the Connection name field, enter a name for the connection.
Enter the authentication credentials you copied from your CloudTalk account or follow the on-screen instructions to create the connection.
For detailed information on connecting an application, see Connect an applicationConnect an application. page.
CloudTalk modules
After connecting to the CloudTalk app, you can choose from a list of available modules to build your scenarios.
Templates
You can look for more templates in Make's template gallery, where you'll find thousands of pre-created scenarios.
CloudTalk resources
You can have access to more resources related to this app on the following links