CloudTalk

cloudtalk is a cloud based call center software for sales and support teams, offering features like call routing, analytics, and integrations integrating cloudtalk with make com enables users to automate call management, synchronize contacts, and trigger workflows based on call events this is ai generated content based on official cloudtalk documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www cloudtalk io/contact/ directly requirements to use the cloudtalk app in make, you must have an active cloudtalk account and an api key, https //www cloudtalk io/ for subscription, refer to the https //www cloudtalk io/ connect cloudtalk and {{product name}} to get started, you must first create a connection between cloudtalk and {{product name}} , allowing the two services to communicate obtain your api key in your cloudtalk account create the connection in make obtain your api key in your cloudtalk account before you create the connection in {{product name}} , you should first obtain your api key in your cloudtalk account to obtain your api key navigate to settings click the api keys tab copy the api key displayed on screen copy the api token displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //help cloudtalk io/en/articles/11830974 triggering a voiceagent call from make create the connection in {{product name}} https //www make com/en/register , add the cloudtalk module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your cloudtalk account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page cloudtalk modules after connecting to the cloudtalk app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a contact creates a new contact record in your selected application create an activity creates a new activity record in your selected application delete a contact deletes a specified contact from your account delete an activity deletes a specified activity from your account get a contact retrieves detailed information about a specific contact make an api call executes a custom api request to the connected service using your authorized credentials search activities retrieve a list of available activities from your account search contacts retrieves a list of all contacts stored in your account send an sms sends a text message (sms) to a specified phone number update a contact updates the details of an existing contact update an activity updates the details of an existing activity watch new call triggers when a new call record is added to your account watch new contact triggers when a new contact is added to your account templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} cloudtalk resources you can have access to more resources related to this app on the following links https //community make com/search?q=cloudtalk https //www cloudtalk io/ https //developers cloudtalk io/#section/api overview https //www make com/en/integrations/cloudtalk