---
title: ChatGuru
slug: chatguru
image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_chatguru.png
docTags: 
createdAt: 2025-09-29T06:35:48.842Z
---

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::Image[**]{src="https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/PQ6jQKbdiP71GFPjBvRdz-20250929-063901.png" size="50" width="800" height="800" position="center" showCaption="false"}
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ChatGuru is a customer communication and automation platform primarily focused on managing conversations over WhatsApp, using chatbots and shared inboxes. With the ChatGuru app in Make, you can manage the chats, messages, and notes in your ChatGuru account.
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# Requirements

To use the ChatGuru app in Make, you must have a paid [ChatGuru account](https://chatguru.com.br/contato-oficial/?gclid=site_gclid\&utm_source=site_source\&utm_medium=navegacao_medium\&utm_campaign=interno_campaign\&utm_term=default_term\&utm_content=default_content). For subscription information, refer to the [ChatGuru pricing page](https://chatguru.com.br/contato-oficial/?gclid=site_gclid\&utm_source=site_source\&utm_medium=navegacao_medium\&utm_campaign=interno_campaign\&utm_term=default_term\&utm_content=default_content).

# Connect ChatGuru and Make 

To get started, you must first create a connection between ChatGuru and Make, allowing the two services to communicate.

To create the connection, you need to:

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[Obtain an API key, account ID, and phone ID  in your ChatGuru account](docId\:m4pHndL0xOzPgpaDbLTB8).
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[Create the connection in Make](docId\:m4pHndL0xOzPgpaDbLTB8).
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## Obtain your API key, account ID, and phone ID in ChatGuru

Before you create the connection in Make, you should first obtain an API key, account ID, and phone ID in your ChatGuru account.

To obtain these values:

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Log in to your ChatGuru account.
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From your dashboard, obtain your API key, account ID, and phone ID.
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Copy these values and store them in a safe place.
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You'll use this value in the **API Key, Account ID, Phone ID** connection field in Make.

## Create the connection in Make

Once you have your ChatGuru API key, account ID, and phone ID, you're ready to create the connection in Make.

To create the connection:

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Log in to your Make account, add a ChatGuru module to your scenario, and click **Create a connection**.
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Optional: In the ​​**Connection name​​** field, enter a name for the connection.
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In the ​​**API Key **field, enter the API key you copied from your ChatGuru account.
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In the **Account ID** field, enter your account ID.
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In the **Phone ID** field, enter your phone ID.
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In the **Endpoint** field dropdown, click the endpoint.
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Click **Save**.
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If prompted, authenticate your account and confirm access.
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You've successfully created the connection and can now use the ChatGuru app in your scenarios. If you want to make changes to your connection in the future, follow the steps [here](https://help.make.com/connect-an-application#tN2pJ).

# ChatGuru modules

After connecting to the ChatGuru app, you can choose from a list of available modules to build your scenarios. To view the comprehensive list of modules and their functionality, see the [ChatGuru integrations page](https://www.make.com/en/integrations/chatguru).

# Templates

You can look for ChatGuru templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios.

# ChatGuru resources

- [ChatGuru API documentation](https://oldwiki.chatguru.com.br/api/api-documentacao-v1)
- [ChatGuru Help Center](https://oldwiki.chatguru.com.br/)