--- title: Chatforma slug: chatforma description: How to integrate Chatforma with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_chatforma.png createdAt: 2025-02-03T13:28:22.760Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/chatforma.png" alt="Chatforma logo" caption size="50" width="512" height="512"} | Chatforma is a chatbot platform for automating communication in WhatsApp, Instagram, and Telegram. Integrating with Make.com lets users automate chatbot-driven lead capture, customer support, and message workflows across these messaging platforms. | | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Chatforma documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Chatforma](https://www.chatforma.com/support) directly. ::: # Requirements To use the Chatforma app in Make, you must have an active Chatforma account and an API Key, [create your account on Chatforma](https://chatforma.com). For subscription, refer to the [Chatforma pricing page](https://chatforma.com). # Connect Chatforma and Make To get started, you must first create a connection between Chatforma and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your API Key in your Chatforma account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your API Key in your Chatforma account Before you create the connection in Make, you should first obtain your **API Key** in your Chatforma account. To obtain your **API Key **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to the** Chatforma dashboard**. ::: :::WorkflowBlockItem Click on the** Settings** menu. ::: :::WorkflowBlockItem Select the** API** or** Integrations** tab. ::: :::WorkflowBlockItem Copy the** API** key displayed on the screen. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://pipedream.com/apps/chatforma) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Chatforma module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Chatforma account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Chatforma modules After connecting to the Chatforma app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Add a User to a Segment Adds a selected user to a designated segment within your system. ::: :::ExpandableHeading ### Delete a User from a Segment Removes a selected user from a designated segment. ::: :::ExpandableHeading ### List Bots Retrieves a complete list of all available bots in your account. ::: :::ExpandableHeading ### List Dialogs Users Retrieves a list of users who currently have active or open chat dialogs. ::: :::ExpandableHeading ### List Forms Retrieves a list of all forms associated with the specified bot. ::: :::ExpandableHeading ### List Messages Retrieves a list of messages from the selected bot. ::: :::ExpandableHeading ### List Segments Retrieves a complete list of user segments associated with a selected bot. ::: :::ExpandableHeading ### List User Messages Retrieves all messages exchanged by a user within a specific conversation or dialog. ::: :::ExpandableHeading ### List Users Retrieves a list of users associated with a specific bot. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized credentials. ::: :::ExpandableHeading ### Send a Message to a Dialog Sends a specified message to an active chat dialog. ::: :::ExpandableHeading ### Send a Message to a Specific User Sends a broadcast message to a selected user. ::: :::ExpandableHeading ### Send a Message to a User Segment Sends a broadcast message to a selected segment of users. ::: :::ExpandableHeading ### Send a Specified Message Sends a specific message or form, identified by its ID, to a designated user. ::: :::ExpandableHeading ### Watch New User Input Triggers when a new user submission or response is detected. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Chatforma resources You can have access to more resources related to this app on the following links - [Chatforma website](https://chatforma.com) - [Chatforma API documentation](https://pipedream.com/apps/chatforma) - [Chatforma page on make](https://www.make.com/en/integrations/chatforma) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::